Linough's "Smart Okihai" Introduced at Seikatsu Club Chiba

Linough Co., Ltd. (Head office: Bunkyo-ku, Tokyo; Representative Director: Kiyoshi Takizawa; hereinafter "Linough") announced that its "Smart Okihai" service has been adopted by Seikatsu Club Consumers' Co-operative Union Chiba (Headquarters: Chiba City, Chiba Prefecture; President: Hiromi Fukuzumi; hereinafter "Seikatsu Club Chiba"), with implementation starting at the Chiba Center on Monday, May 11, 2026. This initiative will enable "Okihai" (unattended delivery) in auto-lock condominiums within the delivery area, allowing delivery personnel to safely unlock the common entrance and deliver goods to the doorstep of each residence even when members are absent. Linough plans to sequentially expand its introduction to other centers in Chiba Prefecture.

Sustainable Logistics Initiatives Spreading at Seikatsu Club in the Tokyo Metropolitan Area This marks the third area where "Smart Okihai" has been introduced at Seikatsu Club consumer cooperatives in the Tokyo metropolitan area, following Seikatsu Club Consumers' Co-operative Union Kanagawa (Note 1) in January and Seikatsu Club Consumers' Co-operative Union Tokyo (Note 2) in February of this year. Recently, the burden on delivery personnel due to redeliveries, increased logistics costs, and the environmental impact of CO2 emissions have become serious social issues, and the government is strongly urging the use of diverse delivery methods (Note 3). In this context, promoting DX by local Seikatsu Club organizations for "delivery efficiency" not only improves member convenience but also directly contributes to maintaining a sustainable logistics infrastructure. Through this initiative, Linough aims to achieve both delivery operation efficiency and environmental load reduction simultaneously.

【Effects and Responses from Early Adopting Cooperatives】 ◇ Seikatsu Club Consumers' Co-operative Union Kanagawa (Introduced in January 2026) - Member's voice: ・Even when I'm not home, my groceries are delivered to my doorstep, so I can shop more. ◇ Seikatsu Club Consumers' Co-operative Union Tokyo (Introduced in February 2026) - Delivery personnel's voice: ・Even if the recipient is absent, I can unlock the entrance immediately, which is hassle-free. It's truly smart. ・Members also find it much easier as they no longer have the trouble of carrying groceries from parcel lockers or the entrance to their homes. ・Some people in auto-lock condominiums had refrained from joining due to lack of a place for groceries when absent, but this problem has been resolved, and membership rates have increased.

Background of Seikatsu Club Chiba's Introduction of "Smart Okihai" Seikatsu Club Chiba regularly delivers goods to members' homes or designated locations, but redelivery when members are absent in auto-lock condominiums had been a significant challenge. As a solution, "Smart Okihai" was introduced to reliably deliver goods to the doorstep even when members are absent, aiming to improve member convenience. Furthermore, the reduction in redeliveries leads to shorter travel distances for delivery trucks, enabling the suppression of CO2 emissions, which was also a decisive factor for its introduction. Through this service, Linough aims to achieve a rich dining table, sustainable regional logistics, and environmental conservation simultaneously.

What is "Smart Okihai" (https://linough.com/package-drop-service/) Using the smart lock "NinjaEntrance," the common entrance key of auto-lock condominiums is digitized, allowing authorized delivery personnel to unlock the auto-lock and deliver to a pre-designated location. Since all unlock history is recorded, it can be used with peace of mind regarding security, and it can be introduced without any cost burden to condominium management companies, owners, or management associations.

Linough Co., Ltd. Company Profile Company Name: Linough Co., Ltd. (https://linough.com/) Head Office: Yushima Itchome Building 2F, 1-6-3 Yushima, Bunkyo-ku, Tokyo Established: November 4, 2014 Representative: Kiyoshi Takizawa, Representative Director Business Activities: ・Development and operation of systems and applications for real estate management ・Manufacturing and sales of smart locks "NinjaLockM" and "NinjaEntrance" ・Development and operation of entrance system "Linough Gate" series ・Development and operation of "Smart Okihai" service for auto-lock condominiums

Seikatsu Club Chiba Organization Profile Name: Seikatsu Club Consumers' Co-operative Union Chiba (https://chiba.seikatsuclub.coop/) Headquarters: 5-21-12 Masago, Mihama-ku, Chiba City, Chiba Prefecture Founded: June 10, 1976 Representative: Hiromi Fukuzumi, President Business Activities: Seikatsu Club is a consumer cooperative that focuses on the joint purchase (delivery) of safe and secure food and daily necessities, and also engages in welfare, childcare, and community support projects.

Note 1: "Seikatsu Club Kanagawa Introduces Linough's 'Smart Okihai' - First in Japan for Seikatsu Club" - Linough, January 9, 2026 (https://linough.com/press20260109