超過半數身心障礙員工透過AI提升工作效率，但同時也擔心工作被取代

根據Leverages公司的調查，超過半數的身心障礙員工在工作中使用AI，近九成感受到效率提升和心理負擔減輕等正面影響。然而，調查也顯示約半數人對未來工作可能被AI取代感到不安。
Survey ReportNQ 92/100出典：PR Times

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  • 📰 發表: 2026年5月20日 20:00
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由Leverages公司營運的身心障礙者就業支援服務「Worklear」，針對443名身心障礙上班族進行了「關於業務中AI使用情況的實態調查」。結果顯示，約半數的身心障礙者在工作中使用AI，其中近九成的人感受到「作業時間縮短」等正面影響。此外，AI的使用也帶來了「能按自己的步調確認」、「減少對失誤的不安」等心理負擔減輕的效果。另一方面，約半數受訪者對AI的進化感到不安，主要理由是擔心「自己負責的業務將來可能消失」。儘管許多人對活用AI抱持積極態度，但對於技能提升和工作被取代的擔憂也浮上檯面。

常見問題

How many employees with disabilities use AI at work according to the survey?

The survey found that 50.6%, or about one in two, employees with disabilities use AI in their work.

What are the main benefits of using AI for employees with disabilities?

The primary benefits include a significant reduction in work time (52.3%), the ability to check work at one's own pace (55.8%), and reduced anxiety about making mistakes before submission (50.4%).

Do employees with disabilities have concerns about AI?

Yes, about half of the respondents feel anxious about AI's evolution, citing fears that required skill levels will rise too quickly (51.8%) and that their current jobs might be eliminated (42.9%).

What types of jobs are perceived to be most at risk of AI replacement?

Respondents believe that general and OA (Office Automation) administrative jobs are the most likely to be replaced by AI, with 32.6% citing this category.

How do employees with disabilities feel about learning to use AI in the future?

Over 80% are eager to master AI, and about 77% want to use it to take on new and more challenging tasks that they previously felt were difficult, such as data analysis and planning.

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