Next-Generation MEO×CRM Tool "LocalBuzz" to Automate Review Generation and Management with AI×LINE, Launching April 1, 2026 (Wednesday)

LAMP Co., Ltd. (Headquarters: Fukuoka City, Fukuoka Prefecture; Representative Director: Kotaro Nagakawa), which specializes in D2C x real-world solution support, will begin offering "LocalBuzz," an AI MEO x CRM tool that leverages AI and LINE to provide end-to-end support from Google review acquisition to customer relationship building, starting April 1, 2026.
URL : https://meo.lamp-co.com/

Applying Marketing Knowledge Cultivated in D2C to Real Store Customer Acquisition

LAMP has consistently focused on marketing from the perspective of "why customers choose us" through EC site construction, CRM design, and advertising/brand communication support in the D2C domain. Throughout this, a crucial point has been that reviews and testimonials influence trust formation and decision-making.

In e-commerce, product reviews are already a common final push for purchase decisions. Similarly, for real stores, Google Maps reviews and ratings now function as comparative and decision-making factors before a visit.

Even with different sales channels, the consumer behavior structure of "search, compare, and evaluate" has reached a stage where it is inseparable between e-commerce and physical stores.

Against this backdrop, LAMP has built a system for real store customer acquisition using the knowledge cultivated in D2C: "LocalBuzz," an MEO×CRM support tool that automates review acquisition, management, and analysis using AI and LINE.

Automatically Measure Performance such as Ranking Graphs, Search Volume, and User Behavior

AI analyzes and suggests improvement actions for each metric.

Experience a next-generation MEO×CRM that "leads to improvement," not just a conventional "view-only MEO tool."

Value and Strengths Provided by LocalBuzz

Unlike conventional MEO tools that only measure search rankings, LocalBuzz provides a system to continuously generate and nurture "trust assets" in the form of reviews. Its greatest feature is the optimization of CRM and review management concepts, cultivated in D2C, for real stores.

Key Strengths of LocalBuzz

① AI-powered automatic review generation (200-300 characters): AI automatically generates natural review texts optimized for the business type, based on survey responses, user attributes, and store characteristics. This ensures reliability with content based on real experiences, avoiding "unnatural boilerplate text."

② One-tap 30-second posting flow via LINE integration: Directs users to Google Maps from the official LINE account. Significantly reduces the steps and psychological hurdles to complete a post, increasing review posting rates by 3-4 times compared to conventional methods.

③ Automated review reply generation and elimination of individual dependency: AI automatically categorizes review content as positive or negative and generates replies based on industry-specific templates. This prevents missed replies and inconsistencies in response quality, continuously visualizing the impression of a "store that responds properly."

④ Integrated MEO×CRM design: Simultaneously achieves new customer acquisition via Google Maps (MEO) and repeat visits/relationship building using LINE (CRM). This builds a stock-based customer acquisition model where reviews and customer touchpoints accumulate, rather than one-off acquisition.

⑤ Visualization of customer satisfaction and improvement cycle: Emotional analysis of reviews and survey content allows for numerical understanding of satisfaction levels and signs of dissatisfaction. This enables linking MEO measures with service improvements while understanding "what is valued and what causes churn."

⑥ Immediate operation with industry-specific templates: Standard templates tailored to business types such as food and beverage, beauty, medical, and retail are included. This allows for seamless operation from day one without confusion and is designed not to increase on-site burden.

LocalBuzz is a tool that not only "increases reviews" but also "establishes a system for continuously being chosen." By applying LAMP Co., Ltd.'s expertise in D2C review management, CRM, and branding to real stores, it enables sustainable customer acquisition and trust formation independent of advertising.

Limited-Time Campaign for Early Adopters Now Underway

Currently, in conjunction with the official release, we are offering a special plan aimed at creating successful initial implementation cases.

This special offer, including initial design and operational support, is limited to the first 30 companies.

If you are considering導入, please apply early.

URL : https://meo.lamp-co.com/

Contact for this matter: LAMP Co., Ltd.

TEL: 092-739-8300 (Weekdays 10:00-19:00) MAIL: meo@lamp-co.com