Alleviating Administrative Burdens in Nursing Care

KURASITECH (Headquarters: Shibuya, Tokyo; CEO: Ryota Ichioka), which provides specialized AI agent services for the medical, nursing care, and welfare industries under the mission "Create the next AI society for GovTech," has begun offering the "Burden Ratio Certificate Update Package" to automate the annual mass update of "Nursing Care Insurance Burden Ratio Certificates" that occurs every July and August for all nursing care service providers.

This package utilizes the smartphone application provided as part of the company's "Houkan AI Opera" and "Kaigo AI Opera" services. Businesses simply scan the newly arrived burden ratio certificate with a smartphone and press the send button. AI then automatically reads the information and inputs/updates it into the nursing care billing software currently in use.

The AI Opera series adopts a completely pay-as-you-go billing model with "0 yen initial cost," "0 yen monthly fixed cost," and "no contract period lock-in," allowing service to start as early as the next day after application. This package resolves the annual administrative burden peak at an industry-leading low price.

Background

The annual "Mass Update of Burden Ratio Certificates" in nursing care settings from July to August poses a massive administrative burden.

"Nursing Care Insurance Burden Ratio Certificates," which state the self-pay ratio (10% to 30%), are automatically updated and delivered to users by municipalities in late July each year. To properly process nursing care remuneration claims (receipt tasks), nursing care service providers must manually input and update the new burden ratio for every user into their billing software.

This mass update causes severe administrative burden for medical and nursing care sites.

- Huge manual input workload: Providers must manually input the burden ratio, expiration date, and insurer number for every single user into the billing software, which pressures other tasks. - Confirmation and collection stress: Collecting and confirming the original documents or copies delivered to users' homes generates significant communication costs. - Risk of non-claimable status and returns: Missing inputs prevent claims, and incorrect inputs result in "returns" from the National Health Insurance Union. These lead to delayed payments and further administrative burden from re-claims.

As the medical and nursing care industry faces a severe labor shortage, this "annual mass administrative task" is a major cause of exhaustion for site staff and administrative workers.

Overview of the AI Opera 'Burden Ratio Certificate Update Package'

This package in the AI Opera series was developed to completely resolve the stress of this update task. It creates lists of target users and manages the acquisition and input status of burden ratio certificates for all of them.

Users' burden ratio certificates are accurately input into the billing software currently used by the facility through the cooperation of AI and operators just by taking a photo with a dedicated smartphone app.

### Workflow to Billing Software Input

1. Launch Camera: Launch the "AI Opera" app from a smartphone (runs on web browser, no installation required). 2. Take Photo: Take a photo of the burden ratio certificate. 3. AI Automated Analysis (OCR) & Visual Confirmation: AI instantly extracts important items such as "Insured Person Number," "Burden Ratio (10%-30%)," and "Expiration Date." Staff confirm visually and simply press the send button to complete. 4. Automatic Input to Billing Software: Sent data is input and reflected into the currently used billing software through AI and operators.

### Dual Security Support by Operators

If the photo quality is poor or AI cannot read it properly, a dedicated AI Opera operator performs a visual reading and inputs it into the billing software. This allows site staff to complete registration just by "taking a photo."

Features of This Package

Pricing adopts a pay-as-you-go model, paying only for what is used. From usage of a single document to hundreds, it can be flexibly used regardless of the business scale.

With 0 yen initial cost, 0 yen monthly fixed cost, and no contract period lock-in, you can start using it from the next day, making it possible to use it exclusively during the period when these burden ratio certificates arrive.

| Item | Content | | --- | --- | | Initial Cost | 0 yen | | Monthly Fixed Cost | 0 yen | | Contract Period Lock-in | None | | Time to Start | As early as next day |

### Covers All 'Nursing Care Insurance Services'

It can be used by all businesses using nursing care insurance, such as home nursing, home care, day service, short stay, special elderly nursing homes, and in-home care support.

### High Quality Capable of Accurately Reading Handwritten Text

The app (AI-OCR function) provided by AI Opera has a quality that can accurately read even handwritten text.

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