Knowledge Work, Inc. (Headquarters: Minato-ku, Tokyo; CEO: Koji Asano), which operates under the mission "LIFE WITH ENABLEMENT: Delivering days filled with the joy of achievement," announces that Ricoh Japan Corporation (Headquarters: Minato-ku, Tokyo; Representative Director, President and CEO: Toru Kasai) has adopted "Knowledge Work AI Sales Record," a product that uses AI to record and analyze sales meetings.

By implementing "Knowledge Work AI Sales Record," the creation of meeting minutes and CRM/SFA data entry are automated. Furthermore, because the AI handles the recording, video capture, and transcription of sales meetings, sales representatives can focus entirely on the conversation. In this way, the product supports significant operational efficiency through AI-driven recording and analysis of sales meetings.

◼️ Background of Service Adoption: From Ricoh Japan Ricoh Japan decided to adopt Knowledge Work's "Knowledge Work AI Sales Record" to deepen its understanding of customer dialogues and improve the quality of its proposals.

In the course of over 150,000 sales activities per month, the content of these meetings will be automatically transcribed and summarized, accumulating as fact-based data. By utilizing this for AI analysis, the company aims to accurately grasp customer statements and underlying issues, thereby realizing more persuasive proposals.

◼️ Comment on the Adoption Tsutomu Wakinaga, Director and Senior Executive Officer, Ricoh Japan Corporation "At Ricoh Japan, we are currently promoting 'process reform' in sales while working to improve 'sales quality' and 'proposal speed.' To accurately grasp our customers' management issues and provide optimal value propositions, we believe it is essential to capture the processes and content of sales meetings as data and utilize them continuously. Through this initiative, we will further advance the insights gained from our sales activities and enhance the quality of our solution proposals to customers. Moving forward, we intend to utilize the accumulated sales data as a vital asset for our company, leading to the provision of new value through 'DX with AI.'"

◼️ Overview of "Knowledge Work AI Sales Record"

AI-Powered Automatic Transcription of Sales Meetings AI can automatically transcribe all sales meetings, whether offline (in-person visits) or online (web conferences/IP telephony).

Automatic Creation of Sales Reports In addition to summarizing meetings, the AI automatically generates next steps and provides feedback on the sales meeting.

Automatic Input to CRM/SFA Sales meeting content can be automatically entered into Salesforce.

◼️ Sales AI Product Series "Knowledge Work" Knowledge Work's Sales AX solutions are provided through a dual approach: the Sales AI product series "Knowledge Work" and the Sales AX consulting series "Knowledge Work X."

The Sales AI product series "Knowledge Work" offers multiple AI products across various areas of sales support. Customers can select and combine the AI products necessary for their company from these various sales support domains.

Currently, our services are being adopted by major corporations and growing companies engaged in themes such as sales DX, and we are supporting their reforms and improvements through the accompaniment of highly specialized consultants.

Furthermore, to ensure that our corporate clients can use our services safely and securely and focus on their enablement efforts, we have obtained certification for the following international standards for information security in cloud services: - ISO 27001 (ISMS) - ISO 27017 (Cloud Security Certification) - ISO 27701 (Privacy Certification)

◼️ About Knowledge Work, Inc. Knowledge Work is a startup that supports the enablement (creation of results and improvement of capabilities) of working people, under the mission "LIFE WITH ENABLEMENT: Delivering days filled with the joy of achievement."

To realize sales transformation that allows sales representatives to grow and produce results, we provide "Sales AX Solutions" primarily to large enterprises.

The Sales AI product series "Knowledge Work" has been adopted by thousands of users at major companies such as NTT Docomo Business, Mizuho Bank, and Nissin Foods. In addition to our Sales AI products, we are promoting on-site transformation of sales departments through our Sales AX consulting series, "Knowledge Work X."

"Sales AX Solutions" for AI-driven Sales Transformation https://knowledgework.cloud/

Location: 51st Floor, Azabudai Hills Mori JP Tower, 1-3-1 Azabudai, Minato-ku, Tokyo Establishment Date: March 18, 2020 Founding Date: April 1, 2020 CEO: Koji Asano Corporate Website: https://knowledgework.com/

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  • Source: PR TIMES
  • Category: partnership