"Would Recommend to an Acquaintance" 95%┃Accounting Outsourcing 'HELP YOU Accounting Premium' User Satisfaction Survey Released

Knit Inc. (Headquarters: Shibuya-ku, Tokyo; Representative Director and President: Takao Akisawa; hereinafter "Knit"), which operates the online outsourcing service "HELP YOU," was founded on the premise of full remote work, and currently has over 600 members performing duties online from across Japan and 35 countries worldwide. We recently conducted a service satisfaction survey targeting companies utilizing "HELP YOU Accounting Premium," a service that supports accounting operations. The results showed that 95% of companies responded that they would "recommend to an acquaintance," and staff satisfaction received a high rating of 90%. This survey analyzes the industry and company size of adopting companies, their reasons for introduction, and evaluation points, summarizing the actual state of accounting outsourcing utilization. Click here for survey results details ## Survey Results Summary In this survey, companies using HELP YOU Accounting Premium provided the following evaluations: - ▼Intention to recommend to an acquaintance - 95% responded "would recommend" - ▼Staff satisfaction - 90% responded "satisfied" - ▼Evaluation of work quality - Accuracy of work: 90% - Understanding of work: 90% - Speed of work: 86% - Ease of requesting work: 86% - Scope of work support: 71% ### Characteristics of Adopting Companies The most common were IT and technology companies, but the service is used across a wide range of industries, including manufacturing, advertising/marketing, and gaming/entertainment. 1. IT/Technology 19% 2. Manufacturing (non-food) 16% 3. Advertising/Marketing/Production 13% / Gaming/Entertainment 13% And so on. ### Background of Introduction The main reasons companies introduced HELP YOU were as follows: - Staff shortage - Sudden resignations / Maternity/childcare leave support / Excessive workload - Operational efficiency - Improvement from old systems - Prevention of task dependency - Recommendation from accounting firms / To receive specialized support Click here for survey results details: https://help-you.me/accounting-survey/ ## Reference) Case Studies of Adopting Companies ### HELP YOU was introduced to cover the maternity leave period of an accounting staff member. Asahi Dream Create Co., Ltd. https://help-you.me/blog/interview-asahidreamcreate ## About HELP YOU Accounting Premium What is HELP YOU Accounting Premium? HELP YOU Accounting Premium is a high-level accounting outsourcing service that goes beyond "daily accounting task delegation" to include the design and improvement of accounting operations, and even numerical management necessary for management decisions. Accounting professionals with N2 bookkeeping certification or higher and extensive practical experience will not just "handle" accounting tasks, but will organize and operate them to be in a "state that can be utilized for management," based on the client's business phase and challenges. A major difference from regular accounting outsourcing services is that even if an accounting staff member is absent due to sudden resignation or maternity/childcare leave, it's not just a handover; the accounting function itself can be stably replaced externally. Furthermore, it consistently supports areas directly linked to management decisions, such as reviewing workflow, introducing management accounting, and preparing cash flow statements and financial statements. Including coordination with tax accountants, it supports managers in achieving a "state where they can make decisions based on numbers." ### Recommended for those who: - Are at risk of operations stopping due to the resignation or leave of an accounting staff member. - Are able to record and process but feel they are not utilizing figures for management. - Have accounting operations that are highly dependent on individuals and want to review the system from scratch. - Are looking to outsource management accounting and workflow development with a view to the future. Accounting Premium Service HP: https://help-you.me/service/accounting/ ## What is the online outsourcing service "HELP YOU"? Online outsourcing service "HELP YOU" It is a business efficiency service where a team of excellent assistants with various skill sets supports your work. It undertakes back-office tasks (HR, accounting, sales administration, document creation, etc.) as online outsourcing, contributing to creating an environment where you can focus on core tasks. Members are located across Japan, including Tokyo, Miyagi, Osaka, and Fukuoka prefectures, and in 35 countries worldwide, such as the United States, France, and Germany. HELP YOU Service Site: https://help-you.me/ HELP YOU Recruitment Site: https://va.help-you.me/ ### Company Name: Knit Inc. Representative: Takao Akisawa, Representative Director and President Head Office Location: Green Fantasia Building 407, 1-11-11 Jingumae, Shibuya-ku, Tokyo Established: August 2017 *HELP YOU service started in 2015 Business Description: Operation of the online outsourcing service "HELP YOU." Also develops learning services for workers and media businesses that support workers. Knit Inc. Public Relations: Ozawa Phone Number: 050-5212-5574 Email Address: pr@knit-inc.com