Kiviaq Co., Ltd. Simultaneously Expands Delivery Areas and Launches New 'Kiviaq EXPRESS' Service
On April 22, 2026, Kiviaq expanded its same-day prescription delivery to 4 new Tokyo wards and launched 'Kiviaq EXPRESS', delivering medications in as little as 2 hours after dispensing.
📋 Article Processing Timeline
- 📰 Published: April 23, 2026 at 18:00
- 🔍 Collected: April 23, 2026 at 09:31
- 🤖 AI Analyzed: April 24, 2026 at 04:23 (18h 51m after Collected)
Kiviaq Co., Ltd. (hereinafter 'Kiviaq'), which operates under the vision to 'make all medical experiences overwhelming', will simultaneously expand its same-day delivery area (adding parts of Arakawa, Koto, Sumida, and Nerima wards) and launch a new service, 'Kiviaq EXPRESS (delivery in as little as 2 hours after dispensing)' starting Wednesday, April 22, 2026. This will provide an experience where patients 'don't have to worry about their medicine' across a wider area and at a faster speed—whether they are sick, facing childcare or nursing duties, or simply having a busy day.
Background of Service Expansion
Since launching the prescription drug delivery services 'NOW / TODAY / NEXT+' in November 2025, Kiviaq has been gradually expanding its same-day delivery coverage within Tokyo. Initially starting primarily with the 'NOW (delivery in min. 30 minutes after dispensing)' area covering Minato, Chiyoda, and Chuo wards, it successfully expanded the 'TODAY (same-day delivery)' area to 11 wards (Toshima, Shinjuku, Shibuya, Nakano, Suginami, Setagaya, Meguro, Ota, Shinagawa, Bunkyo, and Taito). Kiviaq has built a system where everything from a medical consultation to receiving medication can be completed within the same day.
Meanwhile, there has been a continuous demand from customers wanting their medication delivered 'as quickly as possible'. In particular, many requests came from patients who visited doctors for acute symptoms, asking to further shorten the time until they receive their medicine.
To meet these needs, Kiviaq is implementing two measures simultaneously.
1. Launch of new service 'Kiviaq EXPRESS' ─ Delivery in min. 2 hours after dispensing starts in parts of the TODAY area.
2. Expansion of area ─ 4 new wards added: Arakawa, Koto, Sumida, and Nerima (southern part).
Delivery Areas (Updated April 22, 2026)
*All services offer free shipping.*
Delivery Areas within Tokyo
- Service: NOW
- Service Content: Delivered in min. 30 minutes after dispensing
- Area: Minato, Chiyoda, Chuo
- Service: EXPRESS
- Service Content: Delivered in min. 120 minutes after dispensing
- Area: Shinagawa, Meguro, Shibuya, Shinjuku, Bunkyo, Taito, Sumida, Koto
- Service: TODAY
- Service Content: Delivered within the same day*
- Area: Ota, Setagaya, Suginami, Nakano, Nerima (partial), Toshima, Arakawa
- Service: NEXT+
- Service Content: Delivered the next day or later
- Area: Nationwide
* TODAY timeframe: Delivered by 9:00 PM if medication guidance is completed by 3:00 PM on weekdays, or by 12:00 PM on weekends/holidays.
Launch of Kiviaq EXPRESS 'Delivery in min. 2 hours after dispensing' Service
- Target Area: Shinagawa, Meguro, Shibuya, Shinjuku, Bunkyo, Taito, Sumida, Koto (within a 10km radius from Kiviaq Pharmacy)
- Launch Date: Wednesday, April 22, 2026
Kiviaq EXPRESS is a service that delivers medication to your specified location—such as your home, workplace, or hotel—in as little as 2 hours after dispensing is completed at Kiviaq Pharmacy. Patients can receive their medicine even faster than the 'TODAY (same-day)' service, catering to the needs of those with acute symptoms who require their medication as soon as possible.
Usage Flow (Common across all services)
After adding the official LINE account as a friend, your medication will be delivered in the following 5 steps.
LINE Friend Add Link
Step 1: Information Input - Enter necessary delivery information such as name, address, and phone number.
Step 2: Photograph and Send Prescription - Take a photo of the prescription with a smartphone and send the image.
Step 3: Online Medication Guidance - A pharmacist explains the medication via video call (a legal obligation).
Step 4: Payment - Supports various payment methods including credit cards, electronic money, and deferred payments.
Step 5: Receive Medication - Hand over the original prescription to the delivery staff upon arrival in exchange for the medication.
About Kiviaq Co., Ltd.
Kiviaq was born to 'make all medical experiences overwhelming'. We will redesign medical access through the power of supply chain management and technology, making it standard that 'necessary medicine is delivered easily, right when it's needed'. We will provide a world where patients don't have to worry about medicine, whether they are feeling sick, having a busy day, or finding it difficult to travel.
- Company Name: Kiviaq Co., Ltd.
- Representative: Shun Okada (Founder / Representative Director & CEO)
- Location: Noah Shibadaimon 101, 1-4-4 Shibadaimon, Minato-ku, Tokyo
- Established: May 2025
- Business Description: Pharmaceutical SCM Business, Dispensing Pharmacy Business
- Website: https://www.kiviaq.com/about/
Background of Service Expansion
Since launching the prescription drug delivery services 'NOW / TODAY / NEXT+' in November 2025, Kiviaq has been gradually expanding its same-day delivery coverage within Tokyo. Initially starting primarily with the 'NOW (delivery in min. 30 minutes after dispensing)' area covering Minato, Chiyoda, and Chuo wards, it successfully expanded the 'TODAY (same-day delivery)' area to 11 wards (Toshima, Shinjuku, Shibuya, Nakano, Suginami, Setagaya, Meguro, Ota, Shinagawa, Bunkyo, and Taito). Kiviaq has built a system where everything from a medical consultation to receiving medication can be completed within the same day.
Meanwhile, there has been a continuous demand from customers wanting their medication delivered 'as quickly as possible'. In particular, many requests came from patients who visited doctors for acute symptoms, asking to further shorten the time until they receive their medicine.
To meet these needs, Kiviaq is implementing two measures simultaneously.
1. Launch of new service 'Kiviaq EXPRESS' ─ Delivery in min. 2 hours after dispensing starts in parts of the TODAY area.
2. Expansion of area ─ 4 new wards added: Arakawa, Koto, Sumida, and Nerima (southern part).
Delivery Areas (Updated April 22, 2026)
*All services offer free shipping.*
Delivery Areas within Tokyo
- Service: NOW
- Service Content: Delivered in min. 30 minutes after dispensing
- Area: Minato, Chiyoda, Chuo
- Service: EXPRESS
- Service Content: Delivered in min. 120 minutes after dispensing
- Area: Shinagawa, Meguro, Shibuya, Shinjuku, Bunkyo, Taito, Sumida, Koto
- Service: TODAY
- Service Content: Delivered within the same day*
- Area: Ota, Setagaya, Suginami, Nakano, Nerima (partial), Toshima, Arakawa
- Service: NEXT+
- Service Content: Delivered the next day or later
- Area: Nationwide
* TODAY timeframe: Delivered by 9:00 PM if medication guidance is completed by 3:00 PM on weekdays, or by 12:00 PM on weekends/holidays.
Launch of Kiviaq EXPRESS 'Delivery in min. 2 hours after dispensing' Service
- Target Area: Shinagawa, Meguro, Shibuya, Shinjuku, Bunkyo, Taito, Sumida, Koto (within a 10km radius from Kiviaq Pharmacy)
- Launch Date: Wednesday, April 22, 2026
Kiviaq EXPRESS is a service that delivers medication to your specified location—such as your home, workplace, or hotel—in as little as 2 hours after dispensing is completed at Kiviaq Pharmacy. Patients can receive their medicine even faster than the 'TODAY (same-day)' service, catering to the needs of those with acute symptoms who require their medication as soon as possible.
Usage Flow (Common across all services)
After adding the official LINE account as a friend, your medication will be delivered in the following 5 steps.
LINE Friend Add Link
Step 1: Information Input - Enter necessary delivery information such as name, address, and phone number.
Step 2: Photograph and Send Prescription - Take a photo of the prescription with a smartphone and send the image.
Step 3: Online Medication Guidance - A pharmacist explains the medication via video call (a legal obligation).
Step 4: Payment - Supports various payment methods including credit cards, electronic money, and deferred payments.
Step 5: Receive Medication - Hand over the original prescription to the delivery staff upon arrival in exchange for the medication.
About Kiviaq Co., Ltd.
Kiviaq was born to 'make all medical experiences overwhelming'. We will redesign medical access through the power of supply chain management and technology, making it standard that 'necessary medicine is delivered easily, right when it's needed'. We will provide a world where patients don't have to worry about medicine, whether they are feeling sick, having a busy day, or finding it difficult to travel.
- Company Name: Kiviaq Co., Ltd.
- Representative: Shun Okada (Founder / Representative Director & CEO)
- Location: Noah Shibadaimon 101, 1-4-4 Shibadaimon, Minato-ku, Tokyo
- Established: May 2025
- Business Description: Pharmaceutical SCM Business, Dispensing Pharmacy Business
- Website: https://www.kiviaq.com/about/