Launch of 'Hapi-e Kurashi Support Electrical Equipment Repair Pack'

Kansai Electric Power Co., Inc. (Headquarters: Kita-ku, Osaka City, Osaka Prefecture; Representative Director and President: Nozomu Mori) and HomeServe Co., Ltd. will begin offering the "Hapi-e Kurashi Support Electrical Equipment Repair Pack" (hereinafter, this service) today. To date, our company has provided "Hapi-e Kurashi Support"*1, "Hapi-e Kurashi Support Premium"*2, and "Hapi-e Kurashi Support Digital Device Safety Pack"*3 as support services related to household equipment and devices. To meet the diverse needs of our customers, we have newly partnered with HomeServe Co., Ltd., a group company of Mitsubishi Corporation, to provide a fixed-rate repair service for electrical equipment. This service provides comprehensive support from reception to repair for troubles with household electrical equipment such as outlets, circuit breakers, and in-house electrical wiring. For details on this service and how to apply, please refer to the attached document "Service Overview, etc." and the following website. 〇"Hapi-e Kurashi Support Electrical Equipment Repair Pack" Our company will continue to contribute to the realization of safe and comfortable lives for our customers by expanding support services related to household equipment and devices, staying close to their daily lives. *1: A set that provides a "dispatch service" where emergency response within 30 minutes for water, key, and window glass troubles is free, and a "privilege service" where facilities and services used in daily life are available at preferential prices. *2: A set that provides a "dispatch service" where troubles with target homes (water, keys, window glass, water heaters and electrical equipment manufactured within 10 years) are resolved free of charge up to 100,000 yen (tax included), and a "privilege service" where facilities and services used in daily life are available at preferential prices. *3: A set that provides "trouble support" where specialized operators assist in resolving digital device problems, and a "device warranty service" that provides repair, replacement with alternative products, or monetary payment in case of malfunction or damage to target devices. Name: Hapi-e Kurashi Support Electrical Equipment Repair Pack Content: Fixed-rate repair service for troubles related to outlets, switches, electrical wiring, etc. Target Equipment: Outlets, switches, fuses, fuse boxes, distribution boards, earth leakage breakers, safety breakers, in-house electrical wiring, on-site electrical wiring Service Area: Osaka Prefecture, Kyoto Prefecture, Shiga Prefecture, Hyogo Prefecture, Nara Prefecture, Wakayama Prefecture *Excluding some areas and remote islands Some areas of Fukui Prefecture, Mie Prefecture, Gifu Prefecture (Also available to those who do not have electricity/gas contracts with our company) Fees: Annual lump sum payment 7,080 yen (tax included)/year, Installment payment (12 times) 620 yen (tax included)/month Repair Limit: Up to 300,000 yen per repair Usage Limit: No limit Company Name: HomeServe Co., Ltd. (https://www.homeserve.co.jp/) Head Office Location: 1-2-6 Nihonbashi Muromachi, Chuo-ku, Tokyo Representative: Yasuhiro Tokunaga, President and Representative Director Business Overview: Repair services related to living infrastructure and related businesses, etc.