Kaopiz Announces 2026 Version Update of "24/7 Monitoring Service" Enhanced with AI Analysis

Kaopiz Inc. (Headquarters: Hanoi, Vietnam; Japan Branch: Toshima-ku, Tokyo; Representative Director: Trinh Cong Huan, hereinafter Kaopiz) announced the 2026 version update for its "24/7 Monitoring Service," which supports enterprise system and security operations, with enhanced AI analysis and automatic alert functions. This update significantly reduces the monitoring burden on operations personnel and enables faster incident response.

## Background
In recent years, with the advancement of corporate IT infrastructure and the expansion of cloud utilization, rapid response to system failures and security incidents has become essential.
However, many companies find it difficult to secure 24-hour operational monitoring in-house, leading to visible challenges such as:
* Talent shortage
* Increased operational costs
* Variability in monitoring quality

Against this backdrop, the demand for operational monitoring services provided by external expert teams has been increasing year by year.

## Key Points of the 2026 Version Update
This update enhances the following functions with the aim of improving operational monitoring efficiency and speeding up incident response:

**1. AI Analysis Function**
The AI automatically analyzes monitoring logs and metric data, enabling early detection of anomalies that might have been overlooked. It visualizes risks before failures occur, allowing for preventive measures. Furthermore, it extracts only crucial signals from vast log data, reducing the burden on operations personnel and improving judgment accuracy.

**2. Automated Alert Notifications**
Upon detecting anomalies, real-time notifications are sent to platforms like Slack, Microsoft Teams, and email. Notification content is optimized based on the situation, allowing for quick grasp of essential information. By increasing the speed of initial response, the impact of incidents is minimized.

**3. Reporting Function**
Monthly reports are automatically generated based on monitoring results and response history. These reports visualize incident trends, response status, and system stability, enabling analysis for operational improvement. It standardizes operational know-how that tends to become person-dependent and supports the establishment of a continuous improvement cycle.

Kaopiz is also pursuing R&D for next-generation features leveraging AI for further advancement. For example, they are considering mechanisms where AI automatically executes investigation processes upon incident occurrence to assist in root cause identification, and systems that predict and propose future failure risks based on past operational data. These features are currently in the research phase and undergoing verification for practical application. They are planned for sequential deployment as functions for more advanced automation and operational optimization.

## About Kaopiz's "24/7 Monitoring Service"
Kaopiz's "24/7 Monitoring Service" is a managed monitoring service where a specialized operations team performs system monitoring, fault detection, and initial response on a 24/7 basis.
Companies can achieve stable system operation without building their own monitoring infrastructure.
By combining AI-driven log analysis with expert engineer support, it achieves both improved monitoring quality and optimized operational costs.
Furthermore, it flexibly customizes to meet the specific system environments and operational requirements of each company.

**Kaopiz Inc.**
**Representative Director, Trinh Cong Huan**
*"Corporate IT systems are becoming increasingly complex year by year, making a sophisticated monitoring system essential for maintaining stable operations. However, the reality is that many companies struggle to establish a 24-hour monitoring system in-house. With the introduction of AI analysis capabilities in this 2026 version update, we have streamlined monitoring tasks and achieved faster, more reliable incident response. Kaopiz will continue to advance its services as a partner supporting corporate IT operations."

## Future Outlook
Kaopiz will continue to advance AI analysis technology and strengthen monitoring automation to reduce the IT operational burden on companies and support stable system operation.
Furthermore, they aim to expand operational support services compatible with cloud environments and multi-system environments, contributing to the realization of IT operational infrastructure that more companies can use with peace of mind.

**[Company Profile]**
Company Name: Kaopiz Inc.
Address: 3-8-8, Minami-Ikebukuro, Toshima-ku, Tokyo, 3F
Established: September 29, 2014 (Hanoi HQ)
Representative Director: TRINH CONG HUAN
Number of Employees: 800 (as of April 2026 / Group total)
Business Description: Technical consulting, new development, server migration, AI solutions, R&D, etc.
Website: https://kaopiz.com/
Inquiries: https://kaopiz.com/ja-contact/
Keywords: AI Utilization, Operation Monitoring, 24/7, Incident Response, System Monitoring, IT Operations, Automation, Cloud Operations, Security Measures, DX Promotion