KDDI Launches 'povo's Smartphone Insurance' Starting at 190 Yen/Month, Covering New and Used Devices Regardless of Carrier

The KDDI Group launched 'povo's Smartphone Insurance' on May 21, 2026, offering low-cost plans starting at 190 JPY/month. The service is carrier-agnostic and covers both new and used devices, with options to include family members' smartphones. A launch campaign for the first 20,000 applicants is also underway.
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  • 📰 Published: May 21, 2026 at 19:00
  • 🔍 Collected: May 21, 2026 at 10:31
  • 🤖 AI Analyzed: May 28, 2026 at 15:28 (172h 56m after Collected)
KDDI, Okinawa Cellular, KDDI Digital Life, and au Small Amount and Short Term Insurance announced the launch of "povo's Smartphone Insurance" on May 21, 2026. This insurance product covers common smartphone issues such as screen cracks, water damage, and mechanical failures.

The service is available to all smartphone users regardless of their mobile carrier. It offers three tiers to meet different user needs and device conditions: "Simple" (190 JPY/month), "Standard 5" (270 JPY/month), and "Standard 10" (380 JPY/month). Notably, users can also include their family members' smartphones under the policy, providing comprehensive coverage for the entire household.

To celebrate the launch, a campaign is being held for new applicants. The first 20,000 sign-ups will receive a "Data Unlimited (2 hours)" promo code for use with povo2.0. Additionally, participants are entered into a lottery to win a "3GB (30 days)" promo code.

The insurance is sold by au Small Amount and Short Term Insurance using the "povo" brand name provided by KDDI and Okinawa Cellular. KDDI Digital Life, the operator of povo2.0, acts as the insurance agent for the service.

■ Product Lineup
1. Standard 10 (380 JPY/mo)
- Coverage: Damage, water, failure, and theft.
- Eligibility: Devices within 2 years of purchase (new/used/any carrier).
- Benefit: Up to 100,000 JPY.

2. Standard 5 (270 JPY/mo)
- Coverage: Damage, water, failure, and theft.
- Eligibility: Devices within 2 years of purchase (new/used/any carrier).
- Benefit: Up to 50,000 JPY.

3. Simple (190 JPY/mo)
- Coverage: Damage and water.
- Eligibility: No restriction on purchase date (new/used/any carrier).
- Benefit: Up to 50,000 JPY.

*All plans have a flat deductible of 3,000 JPY per claim.

FAQ

Can I get povo's smartphone insurance for a phone from another company?

Yes, you can get it regardless of your current mobile carrier.

Can I get insurance for a used smartphone?

Yes, you can get insurance for used devices as well. However, some plans may have a restriction of 2 years from the date of purchase.

What are the types and costs of the insurance plans?

There are three plans: 'Simple' (190 yen per month), 'Standard 5' (270 yen per month), and 'Standard 10' (380 yen per month).

Can I add a family member's smartphone to the coverage?

Yes, you can add smartphones used by family members as additional coverage.

What are the campaign benefits?

The first 20,000 customers will receive a 'Data All-You-Can-Use (2 hours)' promo code, and there will be a lottery for a '3GB (30 days)' code.