Ricoh Selected as 'DX Notable Company 2026'
Ricoh has been designated a 'DX Notable Company 2026' by METI and TSE, recognized for its transformation into a digital services company via proprietary LLM development and massive internal AI adoption.
📋 Article Processing Timeline
- 📰 Published: April 11, 2026 at 00:30
- 🔍 Collected: April 11, 2026 at 00:21
- 🤖 AI Analyzed: April 20, 2026 at 05:19 (220h 57m after Collected)
Ricoh Company, Ltd. (President and CEO: Akira Oyama) has been selected as a 'DX Notable Company 2026' under the 'Digital Transformation (DX) Stocks 2026' program, jointly selected by the Ministry of Economy, Trade and Industry (METI) and the Tokyo Stock Exchange (TSE).
The DX Stocks program selects companies engaged in DX that radically transform their business models and other aspects based on digital technology, leading to new growth and strengthened competitiveness. Within this framework, companies implementing particularly noteworthy initiatives contributing to corporate value are selected as 'DX Notable Companies.'
In this recent selection, Ricoh was highly evaluated for driving its transformation into a digital services company under a clear management vision, advancing its business model, organization, and technological foundation in a synchronized trinity. Additionally, Ricoh was recognized for simultaneously driving the creation of new businesses and the advancement of existing ones through specific technological implementations, such as the development of a proprietary LLM (adopted by GENIAC) and a remote field system featuring 360-degree 4K video broadcasting. Furthermore, incorporating human resource development into its ESG goals, continuously disclosing its DX initiatives via integrated reports and IR materials, and emphasizing dialogue with stakeholders were also recognized as contributing to enhanced reliability and the sustainable creation of corporate value.
Celebrating its 90th anniversary, Ricoh upholds its corporate philosophy's mission and vision: 'Fulfillment through Work.' Continuing to evolve as a digital services company, Ricoh aims to be the world's premier integrator contributing to clients' competitive advantage and differentiation by combining its own and third-party products, services, and software in the customer's workplace.
## DX Initiatives in the Ricoh Group
Based on image and language AI technologies cultivated over many years, Ricoh has developed its own private Large Language Model (LLM) and an LMM adopted by GENIAC, creating an AI integration business that utilizes clients' internal data. In this business, Ricoh transforms dormant 'tacit knowledge' and 'unstructured data' within companies into assets, providing an AI technology foundation that supports the entire process from data generation to collection and utilization, thereby backing workflow automation and data-driven decision-making.
Furthermore, Ricoh is driving its own operational transformation via AI, with approximately 5,000 employees utilizing the AI app development tool 'Dify,' and is providing clients with the insights gained through this internal practice.
Also, by applying optical and image processing technologies cultivated in MFPs and communication technologies from video conferencing systems, Ricoh has deployed 'RICOH Remote Field,' enabling two-way real-time broadcasting in 360-degree and 4K high resolution using proprietary devices to support remote field operations in manufacturing, construction, and medical sectors. Through these initiatives, the sales ratio of digital services has been steadily improving.
## Specific Initiative Examples
- Creation of an AI Service Business centered on AI Agents and Proprietary LLM/LMM with Strong Document Comprehension
Ricoh has developed its own LLM/LMM with high reasoning capabilities that can decipher the unique layouts and charts characteristic of Japanese business documents. By combining this with an enterprise AI platform where AI understands and reconstructs document structures and context to utilize unwritten information assets containing tacit knowledge, Ricoh enables the construction of Private LLM/LMMs using customer data, achieving improved accuracy. On-premise deployment is also available upon request.
Moreover, by incorporating operational and management know-how into AI agent platforms like Dify, Ricoh is supporting the promotion of practical AI utilization aligned with daily business operations.
The DX Stocks program selects companies engaged in DX that radically transform their business models and other aspects based on digital technology, leading to new growth and strengthened competitiveness. Within this framework, companies implementing particularly noteworthy initiatives contributing to corporate value are selected as 'DX Notable Companies.'
In this recent selection, Ricoh was highly evaluated for driving its transformation into a digital services company under a clear management vision, advancing its business model, organization, and technological foundation in a synchronized trinity. Additionally, Ricoh was recognized for simultaneously driving the creation of new businesses and the advancement of existing ones through specific technological implementations, such as the development of a proprietary LLM (adopted by GENIAC) and a remote field system featuring 360-degree 4K video broadcasting. Furthermore, incorporating human resource development into its ESG goals, continuously disclosing its DX initiatives via integrated reports and IR materials, and emphasizing dialogue with stakeholders were also recognized as contributing to enhanced reliability and the sustainable creation of corporate value.
Celebrating its 90th anniversary, Ricoh upholds its corporate philosophy's mission and vision: 'Fulfillment through Work.' Continuing to evolve as a digital services company, Ricoh aims to be the world's premier integrator contributing to clients' competitive advantage and differentiation by combining its own and third-party products, services, and software in the customer's workplace.
## DX Initiatives in the Ricoh Group
Based on image and language AI technologies cultivated over many years, Ricoh has developed its own private Large Language Model (LLM) and an LMM adopted by GENIAC, creating an AI integration business that utilizes clients' internal data. In this business, Ricoh transforms dormant 'tacit knowledge' and 'unstructured data' within companies into assets, providing an AI technology foundation that supports the entire process from data generation to collection and utilization, thereby backing workflow automation and data-driven decision-making.
Furthermore, Ricoh is driving its own operational transformation via AI, with approximately 5,000 employees utilizing the AI app development tool 'Dify,' and is providing clients with the insights gained through this internal practice.
Also, by applying optical and image processing technologies cultivated in MFPs and communication technologies from video conferencing systems, Ricoh has deployed 'RICOH Remote Field,' enabling two-way real-time broadcasting in 360-degree and 4K high resolution using proprietary devices to support remote field operations in manufacturing, construction, and medical sectors. Through these initiatives, the sales ratio of digital services has been steadily improving.
## Specific Initiative Examples
- Creation of an AI Service Business centered on AI Agents and Proprietary LLM/LMM with Strong Document Comprehension
Ricoh has developed its own LLM/LMM with high reasoning capabilities that can decipher the unique layouts and charts characteristic of Japanese business documents. By combining this with an enterprise AI platform where AI understands and reconstructs document structures and context to utilize unwritten information assets containing tacit knowledge, Ricoh enables the construction of Private LLM/LMMs using customer data, achieving improved accuracy. On-premise deployment is also available upon request.
Moreover, by incorporating operational and management know-how into AI agent platforms like Dify, Ricoh is supporting the promotion of practical AI utilization aligned with daily business operations.