[HOBOKEN, N.J., March 24, 2026] NICE (Nasdaq: NICE), a leading global provider of AI-powered customer experience (CX) platforms, announced today that it has been named to Fast Company’s prestigious list of the World’s Most Innovative Companies for 2026. This ranking highlights businesses that are making an impact on their industries and culture through innovation. Out of 720 total honorees across 59 industries and regions, NICE ranked 11th in the Applied AI category.
A key milestone in 2025 was the acquisition of Cognigy. This acquisition strengthened NICE’s AI capabilities for CX and further accelerated its leadership in the field of customer experience automation. Through this acquisition, NICE has integrated market-leading CCaaS and conversational AI onto a single, complete AI-native CX platform, enabling human-assisted support, autonomous self-service, and agentic AI orchestration on a unified data foundation.
Scott Russell, CEO of NICE, stated: "The two principles that drive NICE forward are 'speed' and 'focus.' Leveraging our integrated AI-native platform and deep industry expertise, we are committed to redefining the customer experience while further expanding our market leadership in the era of agentic AI."
"The World’s Most Innovative Companies" is Fast Company’s signature franchise and one of its most highly anticipated editorial features of the year. To determine the list, Fast Company editors and writers evaluate thousands of submissions through a competitive process, reviewing companies and industries worldwide that are driving progress. The result is a global guide to the current state of innovation, ranging from startups to the world's leading corporations.
Brendan Vaughan, Editor-in-Chief of Fast Company, stated: "The 'Most Innovative Companies' list spotlights businesses that don't just adapt to change, but create it. This year's honorees are redefining what leadership looks like in 2026 by connecting bold ideas with proven results and turning innovative initiatives into real-world value. They are the pacemakers of their industries and offer a blueprint for a future where sustained innovation is possible."
The full list of Fast Company’s Most Innovative Companies is available at fastcompany.com.
About Fast Company Fast Company is the only media brand dedicated to the intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers who are shaping the future of business. Headquartered in New York City, it is published by Mansueto Ventures LLC, along with the business magazine Inc. For more information, visit fastcompany.com.
About NICE NICE (NASDAQ: NICE) helps organizations achieve key business metrics while delivering exceptional customer experiences (CX). We provide an environment where organizations of all sizes, worldwide, can build advanced customer experiences more easily than ever before. As the provider of the world's No. 1 cloud-native CX platform, CXone, NICE is a global leader in AI-powered self-service and agent-assisted CX software, centered on the contact center. Today, more than 25,000 organizations in over 150 countries and regions partner with NICE, including more than 85 of the Fortune 100 companies. NICE helps organizations transform every touchpoint with their customers to realize higher-value customer experiences.
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Forward-Looking Statements This press release contains forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. This includes statements made by Mr. Russell, which are based on the current beliefs, expectations, and assumptions of the management of NICE Ltd. (the "Company").
In some cases, these forward-looking statements can be identified by terms such as "believe," "expect," "seek," "may," "will," "intend," "should," "project," "anticipate," "plan," "estimate," or similar expressions.
Forward-looking statements are subject to a number of risks and uncertainties that could cause actual performance or results to differ materially from those described herein. These include, but are not limited to: the impact of changes in general economic and business conditions; competition; the success or failure of the Company's growth strategy; the success and growth of the cloud-based SaaS business; rapid changes in technology and market requirements; the introduction of AI capabilities into specific products and services; a decline in demand for the Company's products; delays in the timely development and introduction of new technologies, products, and applications; difficulties in integrating additional acquisitions; loss of market share; difficulty in maintaining specific marketing and distribution agreements; reliance on third-party cloud platform providers, hosting facilities, and service partners; cyberattacks and other security incidents; privacy issues; currency and interest rate fluctuations; the impact of additional taxation resulting from the Company's global operations; the impact of unexpected events or geopolitical conditions such as political instability or armed conflict; the ability to recruit and retain talented personnel; the impact of the implementation of new or amended laws and regulations; and other risks and uncertainties disclosed in the various documents the Company has filed with the U.S. Securities and Exchange Commission (SEC).
For more details on the risks and uncertainties affecting the Company, please refer to the various reports filed with the SEC, including the Annual Report on Form 20-F. The forward-looking statements in this press release are based on information available as of the date of this release, and the Company assumes no obligation to update or revise them, except as required by law.
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- Source: PR TIMES
- Category: award