What is the psychology of customers who choose "direct booking"? ~What do customers look at and where, and what should hotel chain headquarters prepare?~ | Seminar Announcement
Key facts
- What is the psychology of customers who choose "direct booking"? ~What do customers look at and where, and what should hotel chain headquarters prepare?~ | Seminar Announcement
- Kanly Inc. will hold an online seminar for the hotel industry on June 23-25, 2026, focusing on the psychology of customers who choose direct booking. Based on their survey, the seminar will explain how to reduce OTA dependency and improve direct booking rates through better information management.
- Source: PR Times
- Date: June 9, 2026
Direct answer
Kanly Inc. will hold an online seminar for the hotel industry on June 23-25, 2026, focusing on the psychology of customers who choose direct booking. Based on their survey, the seminar will explain how to reduce OTA dependency and improve direct booking rates through better information management.
- Citation
- What is the psychology of customers who choose "direct booking"? ~What do customers look at and where, and what should hotel chain headquarters prepare?~ | Seminar Announcement (June 9, 2026), PR Times
- Source
- PR Times
- Date
- June 9, 2026
Kanly Inc. will hold an online seminar for the hotel industry on June 23-25, 2026, focusing on the psychology of customers who choose direct booking. Based on their survey, the seminar will explain how to reduce OTA dependency and improve direct booking rates through better information management.
📋 Article Processing Timeline
- 📰 Published: June 9, 2026 at 10:00
- 🔍 Collected: June 9, 2026 at 10:26 (26 min after Published)
- 🤖 AI Analyzed: June 9, 2026 at 18:37 (8h 11m after Collected)
Kanly Inc. (Headquarters: Shinagawa-ku, Tokyo; Co-CEOs: Mamoru Tatsumi and Yutaro Akiyama), which develops and provides "Kanly Store Attraction," a unified management service for store customer acquisition channels including the three major map platforms (Google Business Profile, Yahoo! Place, Apple Maps), websites, apps, and SNS, will hold an online seminar for the hotel industry titled 'What is the psychology of customers who choose "direct booking"? ~What do customers look at and where, and what should hotel chain headquarters prepare?~' on three days: Tuesday, June 23, Wednesday, June 24, and Thursday, June 25, 2026.
Click here for details and registration.
In the hotel industry, while dependence on OTAs (such as Rakuten Travel and Jalan) is increasing, the referral commissions are squeezing profit margins. Many hotel chains want to increase their direct booking ratio, but what is needed to achieve this?
Kanly conducted a survey of consumers nationwide who have recently booked a hotel, focusing on the behavior of customers who chose direct booking (via the official website). The survey analyzes where and what they looked at just before booking, and what their deciding factors were.
What information do customers get from which media?
What do they look at on OTAs, and what do they not look at?
What do they look at elsewhere?
What are the deciding factors for booking on the official website?
Based on this division of roles, the seminar will consider how headquarters should organize information.
Based on the survey results and industry trends, this session will provide time for you to consider initiatives to maximize your company's direct bookings.
◾️Recommended for:
Those in charge of customer acquisition and operations at hotel chain headquarters
Those considering improving direct booking rates to reduce OTA dependency
Those who feel challenges in organizing information for each hotel
◾️Benefits of participation:
Understand the information gathering routes of direct bookers with actual data
Understand what is actually being looked at for each media type
Organize the key points of information that headquarters should prepare
Date & Time: Live broadcast: Tuesday, June 23, 1:00 PM - 1:30 PM
Recorded broadcast: Wednesday, June 24, 1:00 PM - 1:30 PM
Recorded broadcast: Thursday, June 25, 1:00 PM - 1:30 PM
Location: Online
Participation Fee: Free
Lecture Content: What is the psychology of customers who choose "direct booking"? ~What do customers look at and where, and what should hotel chain headquarters prepare?~
The broadcast will be held over three days including the live broadcast, so please join us on a day that suits your schedule.
https://attendee.bizibl.tv/sessions/seCCV8E8hDYu?s=hsmhh902fj8&utm_source=260623_seminar&utm_medium=seminar&utm_campaign=prtimes
Kanly Inc.
Marketing Department, Shoya Takayama
Graduate of Chiba University Graduate School. Engaged in planning and producing marketing content such as seminars and white papers based on research.
◾️About Kanly Store Attraction
"Kanly Store Attraction" is a store management cloud service that centrally manages store customer acquisition channels such as the three major map platforms (Google Business Profile, Yahoo! Place, Apple Maps), websites, apps, and SNS. This reduces management and operational costs, identifies issues in store operations through data analysis, and leads to improvement measures. Beyond just providing tools, experienced operational staff provide support while working alongside customers.
Service page: https://jp.can-ly.com/
Request materials here: https://jp.can-ly.com/whitepaper/service/
◾️About Kanly Welfare
This is a welfare service that utilizes the map information data of the "Kanly Store Attraction" system, which centrally manages information for over 130,000 stores. It allows part-time, temporary, and dispatch staff, regardless of employment type or work location, to receive various benefits using a map. It is a service that is easy for companies that have previously hesitated to introduce welfare benefits to consider, as it can contribute to improving sales/branding through use as a customer attraction channel and DX functions for company-specific discounts.
Service page: https://fuk-ly.com/
Request materials here: https://fuk-ly.com/form/download/
◾️Company Overview
Company Name: Kanly Inc.
Established: August 15, 2018
Co-Representatives: Co-CEO Mamoru Tatsumi / Yutaro Akiyama
Location: 6F, Tennozu Ocean Square, 2-2-20 Higashishinagawa, Shinagawa-ku, Tokyo
Business: Development and provision of "Kanly Store Attraction," a SaaS for unified store account management and analysis
Development and provision of "Kanly Welfare," a welfare service for finding nearby discounts and benefits on a map
SNS management consulting business, etc.
Website: https://biz.can-ly.com/
◾️About Recruitment
Kanly is actively recruiting for all positions to further expand and accelerate its services.
Please see the recruitment page below for details.
・View recruitment site
https://recruit.can-ly.com/
◾️Contact
Contact: Taisei Kanda
E-mail: canly.contact@can-ly.com
FAQ
Who is this seminar for?
It is for those in charge of customer acquisition and operations at hotel chain headquarters, and those looking to reduce OTA dependency and improve direct booking rates.
What are the specific benefits of attending?
You can understand the information gathering routes of direct bookers with actual data, learn what is viewed on each media type, and organize key points for headquarters to manage.
How can I participate?
You can register for free online via the registration URL provided in the article.