2026 "17LIVE Lab" Survey Part 1! "New Life Communication Reality Survey 2026" Over 60% of users who responded as office workers feel anxious about text communication

Key facts

  • 2026 "17LIVE Lab" Survey Part 1! "New Life Communication Reality Survey 2026" Over 60% of users who responded as office workers feel anxious about text communication
  • According to the "New Life Communication Reality Survey 2026" conducted by 17LIVE, over 60% of office workers feel anxious about text communication, and over 80% prefer real-time interactions like live streaming. The survey also revealed that live streaming viewership surpassed video streaming services during "sleepless nights" in new life seasons, indicating a desire for spaces where people can be their authentic selves.
  • Source: PR Times
  • Date: April 1, 2026

Direct answer

According to the "New Life Communication Reality Survey 2026" conducted by 17LIVE, over 60% of office workers feel anxious about text communication, and over 80% prefer real-time interactions like live streaming. The survey also revealed that live streaming viewership surpassed video streaming services during "sleepless nights" in new life seasons, indicating a desire for spaces where people can be their authentic selves.

Citation
2026 "17LIVE Lab" Survey Part 1! "New Life Communication Reality Survey 2026" Over 60% of users who responded as office workers feel anxious about text communication (April 1, 2026), PR Times
Source
PR Times
Date
April 1, 2026
According to the "New Life Communication Reality Survey 2026" conducted by 17LIVE, over 60% of office workers feel anxious about text communication, and over 80% prefer real-time interactions like live streaming. The survey also revealed that live streaming viewership surpassed video streaming services during "sleepless nights" in new life seasons, indicating a desire for spaces where people can be their authentic selves.
調査NQ 85/100出典：PR Times

📋 Article Processing Timeline

  • 📰 Published: April 1, 2026 at 02:00
  • 🔍 Collected: April 1, 2026 at 01:00
  • 🤖 AI Analyzed: April 22, 2026 at 06:55 (509h 54m after Collected)
17LIVE Inc. (Shibuya-ku, Tokyo, Representative Director: Jean Honghui, URL: https://jp.17.live/), which operates "17LIVE (Ichinana)," Japan's largest live streaming app, is pleased to announce the results of its "New Life Communication Reality Survey 2026" conducted among app users. **** **- 60% of users who responded as office workers feel anxious about text communication. Over 80% responded that live streaming-like communication, where faces and voices can be seen and heard, makes it easier to grasp true intentions!** After the COVID-19 pandemic, text communication such as chat and email became widespread in society. Over 60% of respondents felt anxious because they couldn't discern the other person's tone, while over 80% believed that real-time interactions, like live streaming where faces and voices can be seen and heard, facilitate smoother communication. This result indicates that while text communication is efficient, many people believe real-time interaction is crucial for grasping true intentions and ensuring smooth communication. **- Over 40% of users who responded as office workers experience "sleepless nights" during the new life season. Regarding smartphone activities on sleepless nights, "watching live streams" (30.1%) surpassed watching video streaming services (movies/dramas) (27.0%)!** In the stressful modern new life season, over 40% (44.2%) of respondents reported having "sleepless nights" due to anxiety and loneliness caused by environmental changes. Furthermore, among smartphone activities on sleepless nights, "watching live streams" ranked first (30.1%), surpassing watching video streaming services (movies/dramas) (27.0%). This indicates that watching live streams is becoming increasingly popular as a means to alleviate loneliness during sleepless nights in the new life season. **- Over 90% of users who responded as office workers feel the need for a place or time where they can be their "authentic selves"!** It was found that many office workers in today's stressful society feel the need for real-time, unedited moments, like those in live streaming, where they can be their authentic selves. **[Overview of New Life Communication Reality Survey 2026]** Survey Organizer: 17LIVE Inc. Survey Period: March 3 (Tuesday) - March 8 (Sunday), 2026 Target Audience: Users of the "17LIVE (Ichinana)" app Survey Method: In-app questionnaire Number of Respondents: 509 (valid respondents) *When quoting the content of this press release, please comply with the following: ・State that the source is "17LIVE's survey." ・Link to the relevant article on "17LIVE" (URL: https://jp.17.live/press_release/49480/)

FAQ

What percentage of office worker respondents in the 17LIVE survey reported feeling anxious about text communication in 2026?

60% of office worker respondents in the 17LIVE 'New Life Communication Reality Survey 2026' reported feeling anxious about text communication due to inability to discern tone.

Which form of communication did over 80% of respondents believe makes it easier to understand true intentions in the 17LIVE survey?

Over 80% of respondents in the 17LIVE survey believed live streaming-like communication, where faces and voices can be seen and heard, makes it easier to grasp true intentions.

What was the most common smartphone activity among office workers during sleepless nights according to the 17LIVE 2026 survey?

According to the 17LIVE 2026 survey, 'watching live streams' was the most common smartphone activity during sleepless nights, reported by 30.1% of office worker respondents.

How many office worker respondents in the 17LIVE survey experienced sleepless nights during the new life season in 2026?

44.2% of office worker respondents in the 17LIVE 'New Life Communication Reality Survey 2026' reported experiencing sleepless nights due to anxiety and loneliness in the new life season.

Which company conducted the 'New Life Communication Reality Survey 2026' and operates the 17LIVE app in Japan?

17LIVE Inc., based in Shibuya-ku, Tokyo and led by Representative Director Jean Honghui, conducted the 'New Life Communication Reality Survey 2026' and operates Japan's largest live streaming app, 17LIVE.

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