2026 "17LIVE Lab" Survey Part 1! "New Life Communication Reality Survey 2026" Over 60% of users who responded as office workers feel anxious about text communication
According to the "New Life Communication Reality Survey 2026" conducted by 17LIVE, over 60% of office workers feel anxious about text communication, and over 80% prefer real-time interactions like live streaming. The survey also revealed that live streaming viewership surpassed video streaming services during "sleepless nights" in new life seasons, indicating a desire for spaces where people can be their authentic selves.
📋 Article Processing Timeline
- 📰 Published: April 1, 2026 at 02:00
- 🔍 Collected: April 1, 2026 at 01:00
- 🤖 AI Analyzed: April 22, 2026 at 06:55 (509h 54m after Collected)
17LIVE Inc. (Shibuya-ku, Tokyo, Representative Director: Jean Honghui, URL: https://jp.17.live/), which operates "17LIVE (Ichinana)," Japan's largest live streaming app, is pleased to announce the results of its "New Life Communication Reality Survey 2026" conducted among app users.
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**- 60% of users who responded as office workers feel anxious about text communication. Over 80% responded that live streaming-like communication, where faces and voices can be seen and heard, makes it easier to grasp true intentions!**
After the COVID-19 pandemic, text communication such as chat and email became widespread in society. Over 60% of respondents felt anxious because they couldn't discern the other person's tone, while over 80% believed that real-time interactions, like live streaming where faces and voices can be seen and heard, facilitate smoother communication. This result indicates that while text communication is efficient, many people believe real-time interaction is crucial for grasping true intentions and ensuring smooth communication.
**- Over 40% of users who responded as office workers experience "sleepless nights" during the new life season. Regarding smartphone activities on sleepless nights, "watching live streams" (30.1%) surpassed watching video streaming services (movies/dramas) (27.0%)!**
In the stressful modern new life season, over 40% (44.2%) of respondents reported having "sleepless nights" due to anxiety and loneliness caused by environmental changes. Furthermore, among smartphone activities on sleepless nights, "watching live streams" ranked first (30.1%), surpassing watching video streaming services (movies/dramas) (27.0%). This indicates that watching live streams is becoming increasingly popular as a means to alleviate loneliness during sleepless nights in the new life season.
**- Over 90% of users who responded as office workers feel the need for a place or time where they can be their "authentic selves"!**
It was found that many office workers in today's stressful society feel the need for real-time, unedited moments, like those in live streaming, where they can be their authentic selves.
**[Overview of New Life Communication Reality Survey 2026]**
Survey Organizer: 17LIVE Inc.
Survey Period: March 3 (Tuesday) - March 8 (Sunday), 2026
Target Audience: Users of the "17LIVE (Ichinana)" app
Survey Method: In-app questionnaire
Number of Respondents: 509 (valid respondents)
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・Link to the relevant article on "17LIVE" (URL: https://jp.17.live/press_release/49480/)