au Jibun Bank Ranks 1st Overall in 2026 Oricon Customer Satisfaction Survey for Net Banks for 3rd Consecutive Year
au Jibun Bank has secured the top spot in the 2026 Oricon Customer Satisfaction Survey for Net Banks for the third year in a row. In 2026, it achieved sole first place, receiving top marks in categories such as interest rates, fees, support systems, linked services, and campaigns. The bank focuses on smartphone-based financial services and continues to strive for improved customer experience.
📋 Article Processing Timeline
- 📰 Published: June 1, 2026 at 23:00
- 🔍 Collected: June 1, 2026 at 14:20
- 🤖 AI Analyzed: June 1, 2026 at 18:30 (4h 9m after Collected)
au Jibun Bank Corporation announced that it ranked 1st overall in the 2026 Oricon Customer Satisfaction Survey for Net Banks, released on June 1, 2026, marking its third consecutive year at the top. In 2026, it moved beyond the tie for first place seen in previous years to become the sole leader. By evaluation category, it ranked 1st in 'Campaigns' for the 5th consecutive year, 'Linked Services' and 'Preferential Services' for the 4th consecutive year, and 'Fees' for the 2nd consecutive year. Furthermore, it achieved its first 1st place in 'Support Systems' and also topped the newly established 'Interest Rate' category. au Jibun Bank focuses on providing attractive interest rates, benefit programs like 'Jibun Plus,' and high-convenience services such as its partnership with SBI Securities. The bank remains committed to creating new experiential value that exceeds customer expectations.
FAQ
What are the strengths of au Jibun Bank?
High interest rates, fee-free benefits, and excellent customer support.