J-Frontier Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative: Atsuhiro Nakamura, President and Executive Officer; hereinafter "the Company") has formed a partnership agreement with Kinki Nippon Tourist Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; Representative: Aki Nagazaki, President). They will launch a new service utilizing "SOKUYAKU," an online medical consultation and medication guidance service operated by the Company, to address sudden illnesses of students during school trips.
Addressing Sudden Illnesses in Unfamiliar Locations During School Trips School trips are valuable opportunities for learning and creating memories for students. However, health issues such as sudden fever or abdominal pain in an unfamiliar environment are major sources of anxiety for students themselves, as well as for accompanying teachers and guardians. Visiting medical institutions at travel destinations, in particular, presents the following challenges:
- Difficulty finding hospitals in unfamiliar areas - Impact on itinerary due to waiting times - Risk of infection to other students - Burden of contacting and responding to guardians
To solve these issues, Kinki Nippon Tourist, with its long track record in educational travel, and J-Frontier will collaborate to provide a new service that further enhances the safety and security of school trips by utilizing SOKUYAKU.
Service Features
1. **Immediate Doctor's Consultation, Anytime, Anywhere** When a student reports feeling unwell during a school trip, they can receive an online medical consultation from a doctor on the spot via smartphone or tablet. Consultations are available even at night or on holidays, significantly reducing the effort of finding local medical institutions, the burden of traveling to hospitals and pharmacies, and waiting times for consultations.
2. **Prompt Receipt of Prescribed Medication** If a prescription is necessary after the consultation, medication can be picked up at the accommodation or a nearby pharmacy after receiving online medication guidance. Same-day pickup of medication is possible in the shortest time.
3. **Providing Peace of Mind to Guardians and Schools with a Three-Way Call Function** When conducting online medical consultations and medication guidance with a doctor and pharmacist, guardians can optionally participate remotely. This allows guardians to explain the student's medical history and underlying conditions to the doctor and pharmacist, enabling safer online medical consultations and medication guidance and reducing the burden on teachers.
Future Developments Starting with this partnership, both companies will consider strengthening medical support systems for all types of travel, including corporate incentive trips and group tours, not just school trips. They also aim to expand services for Japanese travelers going abroad and those on overseas business trips, contributing to creating an environment where everyone can enjoy traveling with peace of mind.
FACT BOX
- Source: PR TIMES
- Category: Partnership