iret Launches 'Operations In-house & Modernization Support Service' to Assist Companies in Internalizing and Advancing System and Infrastructure Operations

iret, Inc. (Headquarters: Minato-ku, Tokyo; President: Mitsumasa Iwanaga; hereinafter 'iret'), which provides one-stop services ranging from system and application development and graphic/UI/UX design to infrastructure construction and operation, announced today the launch of its 'Operations In-house & Modernization Support Service.' This service provides comprehensive support for operational design, SaaS selection and implementation, AI-driven operational advancement, and the establishment of internal structures for in-house operations.

'Operations In-house & Modernization Support Service' Page ■ Background of the Service In recent years, the expansion of cloud usage and the increasing complexity of systems have led to more sophisticated and diverse operational tasks for companies. In particular, while there is a growing demand for advanced operational methods such as observability and AIOps, many companies face challenges such as being unable to keep up with organizational restructuring and talent development despite aiming for in-house operations, or failing to fully utilize the SaaS tools they have already implemented.

Furthermore, the burden of manual monitoring and operations often consumes significant resources, preventing teams from focusing on their core business objectives.

To address these issues, iret is launching the 'Operations In-house & Modernization Support Service,' leveraging its extensive operational track record and technical expertise to help companies build the structures necessary to achieve advanced operations on their own. iret remains committed to promoting the modernization and internalization of corporate operational structures, supporting continuous service quality improvement and the realization of digital transformation (DX). ■ Service Overview The 'Operations In-house & Modernization Support Service' provides total support, from assisting with the internalization of system and infrastructure operations to advancing operations using AI and selecting/implementing optimal SaaS solutions. Service Features Build an 'Ideal Operational Environment' by Maximizing SaaS Utilization We provide end-to-end support for the selection, implementation, and utilization of SaaS tools tailored to the customer's business model and environment. By collaborating with partner companies that excel in specific domains—such as Datadog and New Relic—and leveraging iret's operational know-how...