Low-cost SIM Award 2025 Second Half Results Announced: Japan Communications SIM Ranks 1st in Overall Satisfaction
IID, Inc. has announced the results of its 'Low-cost SIM Award 2025 Second Half' survey. povo2.0 led the online-exclusive plans category, while Japan Communications SIM topped the MVNO category for overall satisfaction.
📋 Article Processing Timeline
- 📰 Published: May 21, 2026 at 19:00
- 🔍 Collected: May 21, 2026 at 10:31
- 🤖 AI Analyzed: May 21, 2026 at 11:04 (32 min after Collected)
IID, Inc. (HQ: Nakano-ku, Tokyo; Representative Director: Hiroshi Miyagawa) has released the results of its satisfaction survey for low-cost SIM services, the 'Low-cost SIM Award 2025 Second Half.'
Regarding overall satisfaction, povo2.0 (KDDI) was awarded top honors among online-exclusive plans, with LINEMO (SoftBank) receiving an excellence award. For MVNOs, Japan Communications SIM maintained its leading position from the previous term, followed by IIJmio in the excellence category.
In the communication speed category, J:COM MOBILE (JCOM) continued to receive high evaluations this year.
The results are as follows:
■ Online-Exclusive Plans + Sub-brands
Overall Satisfaction: 1st povo2.0 (KDDI), 2nd LINEMO (SoftBank)
Intention to Continue: 1st povo2.0 (KDDI), 2nd LINEMO (SoftBank)
Communication Speed (Quality): 1st LINEMO (SoftBank), 2nd povo2.0 (KDDI)
Cost Performance: 1st povo2.0 (KDDI), 2nd LINEMO (SoftBank)
Support Satisfaction: 1st UQ mobile (KDDI), 2nd Y!mobile (SoftBank)
■ MVNO (Excluding Sub-brands)
Overall Satisfaction: 1st Japan Communications SIM (Japan Communications), 2nd IIJmio (IIJ) / mineo (Optage)
Intention to Continue: 1st AEON MOBILE (Aeon Retail), 2nd Japan Communications SIM (Japan Communications)
Communication Speed (Quality): 1st J:COM MOBILE (JCOM), 2nd BIGLOBE Mobile
Cost Performance: 1st Japan Communications SIM (Japan Communications), 2nd NURO Mobile (Sony Network Communications)
Support Satisfaction: 1st mineo (Optage), 2nd AEON MOBILE (Aeon Retail)
Set Purchase (Overall Satisfaction): 1st IIJmio (IIJ), 2nd AEON MOBILE (Aeon Retail)
Set Purchase (Device Lineup): 1st IIJmio (IIJ), 2nd AEON MOBILE (Aeon Retail)
[Award Details]
Survey Period: April 30 - May 11, 2026
Participants: Current users of low-cost SIMs (including online plans/sub-brands) since December 2025 or earlier, aged 20-79.
Respondents: 4,860 valid responses out of 17,469 total.
Regarding overall satisfaction, povo2.0 (KDDI) was awarded top honors among online-exclusive plans, with LINEMO (SoftBank) receiving an excellence award. For MVNOs, Japan Communications SIM maintained its leading position from the previous term, followed by IIJmio in the excellence category.
In the communication speed category, J:COM MOBILE (JCOM) continued to receive high evaluations this year.
The results are as follows:
■ Online-Exclusive Plans + Sub-brands
Overall Satisfaction: 1st povo2.0 (KDDI), 2nd LINEMO (SoftBank)
Intention to Continue: 1st povo2.0 (KDDI), 2nd LINEMO (SoftBank)
Communication Speed (Quality): 1st LINEMO (SoftBank), 2nd povo2.0 (KDDI)
Cost Performance: 1st povo2.0 (KDDI), 2nd LINEMO (SoftBank)
Support Satisfaction: 1st UQ mobile (KDDI), 2nd Y!mobile (SoftBank)
■ MVNO (Excluding Sub-brands)
Overall Satisfaction: 1st Japan Communications SIM (Japan Communications), 2nd IIJmio (IIJ) / mineo (Optage)
Intention to Continue: 1st AEON MOBILE (Aeon Retail), 2nd Japan Communications SIM (Japan Communications)
Communication Speed (Quality): 1st J:COM MOBILE (JCOM), 2nd BIGLOBE Mobile
Cost Performance: 1st Japan Communications SIM (Japan Communications), 2nd NURO Mobile (Sony Network Communications)
Support Satisfaction: 1st mineo (Optage), 2nd AEON MOBILE (Aeon Retail)
Set Purchase (Overall Satisfaction): 1st IIJmio (IIJ), 2nd AEON MOBILE (Aeon Retail)
Set Purchase (Device Lineup): 1st IIJmio (IIJ), 2nd AEON MOBILE (Aeon Retail)
[Award Details]
Survey Period: April 30 - May 11, 2026
Participants: Current users of low-cost SIMs (including online plans/sub-brands) since December 2025 or earlier, aged 20-79.
Respondents: 4,860 valid responses out of 17,469 total.
FAQ
Who won the overall satisfaction award?
povo2.0 won for online-only plans, and Japan Communications SIM won for MVNOs.
What is the scope of the survey?
It surveyed 17,469 budget SIM users nationwide in Japan aged 20-79.
Which service had the fastest communication speed?
LINEMO (online-only) and J:COM MOBILE (MVNO) won top honors.