IFS Named Customers’ Choice in Gartner® Peer Insights™ Voice of the Customer for Cloud ERP for Product-Centric Enterprises for Fourth Consecutive Year
Key facts
- IFS Named Customers’ Choice in Gartner® Peer Insights™ Voice of the Customer for Cloud ERP for Product-Centric Enterprises for Fourth Consecutive Year
- IFS has been named a Customers’ Choice in the 2026 Gartner Peer Insights 'Voice of the Customer' for Cloud ERP for Product-Centric Enterprises, marking its fourth consecutive year. With 155 reviews, IFS achieved a 4.7 out of 5 overall rating and an 88% willingness to recommend.
- Source: PR Times
- Date: June 18, 2026
Direct answer
IFS has been named a Customers’ Choice in the 2026 Gartner Peer Insights 'Voice of the Customer' for Cloud ERP for Product-Centric Enterprises, marking its fourth consecutive year. With 155 reviews, IFS achieved a 4.7 out of 5 overall rating and an 88% willingness to recommend.
- Citation
- IFS Named Customers’ Choice in Gartner® Peer Insights™ Voice of the Customer for Cloud ERP for Product-Centric Enterprises for Fourth Consecutive Year (June 18, 2026), PR Times
- Source
- PR Times
- Date
- June 18, 2026
IFS has been named a Customers’ Choice in the 2026 Gartner Peer Insights 'Voice of the Customer' for Cloud ERP for Product-Centric Enterprises, marking its fourth consecutive year. With 155 reviews, IFS achieved a 4.7 out of 5 overall rating and an 88% willingness to recommend.
📋 Article Processing Timeline
- 📰 Published: June 18, 2026 at 19:30
- 🔍 Collected: June 18, 2026 at 10:48
- 🤖 AI Analyzed: June 19, 2026 at 09:57 (23h 9m after Collected)
In this report, IFS received 155 reviews, achieving an overall rating of 4.7 out of 5 as of March 2026, with an 88% willingness to recommend. IFS outperformed market averages in both 'Overall Customer Experience' and 'User Interest and Adoption,' earning the Customers’ Choice designation for the fourth time since 2023.
IFS’s comprehensive cloud ERP capabilities are designed to help asset-intensive industries tackle complex challenges, drive innovation, and deliver the 'Moment of Service™' to their customers. Built on 'IFS.ai,' IFS Cloud connects people, processes, and assets across the value chain, enabling faster decision-making and improved productivity.
Being recognized as Customers’ Choice for four consecutive years demonstrates IFS’s commitment to excellence and its consistent delivery of value to customers. This 2026 recognition follows those in 2025, 2024, and 2023, making IFS the only vendor to be named Customers’ Choice in every published edition within this category during this period.
Kathy Hall, Chief Product and Customer Officer at IFS, said:
'We are incredibly proud to be the only vendor named Customers’ Choice for four consecutive years in this category. This recognition is determined by our customers, and their reviews reflect the real-world impact of our ongoing efforts. We believe industrial enterprises need software that evolves with them and adapts to their changing needs. IFS Cloud, powered by industrial AI, is built precisely for this purpose, and this recognition confirms we are moving in the right direction.'
Gartner clients can view the full report here.
Source: Gartner®, Peer Insights™ Voice of the Customer for Cloud ERP for Product-Centric Enterprises, Peer Community Contributors, 31 March 2026.
Gartner Peer Insights content consists of the subjective opinions of individual end users based on their own experiences and does not represent the views of Gartner or its affiliates.
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This graphic is based on research published by Gartner, Inc. as part of a larger document and should be evaluated in the context of the entire publication. The original Gartner document is available upon request from IFS.
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About IFS
IFS is a world-leading provider of industrial AI and enterprise software, supporting hard-core businesses that manufacture, manage complex assets, and deliver service-centric operations to sustain and protect our planet. IFS technology empowers companies to harness the transformative power of industrial AI to improve productivity, efficiency, and sustainability.
IFS Cloud is an AI-powered, fully composable platform designed to flexibly adapt to customers’ unique requirements and evolving business needs. It comprehensively addresses needs across ERP, EAM (Enterprise Asset Management), SCM (Supply Chain Management), and FSM (Field Service Management). IFS technology leverages AI, machine learning, real-time data, and analytics to help customers make informed strategic decisions and deliver the 'Moment of Service™.'
Founded in 1983 by five university friends who set up a tent outside their first customer’s site, IFS has grown into a global leader with over 7,000 employees across 80 countries. Guided by core values of agility, customer-centricity, and trust, IFS is globally recognized for delivering value and enabling strategic transformation. We are the most recommended supplier in this space. Learn why at ifs.com.
*This press release is a translated excerpt of the original news release issued in the UK on June 12, 2026.
FAQ
What is the significance of IFS being named Customers’ Choice?
Being recognized for four consecutive years by real users reflects strong product performance and high customer satisfaction.
What industries primarily use IFS Cloud?
Mainly asset-intensive sectors such as manufacturing, energy, aerospace, and heavy industry.
What criteria does Gartner Peer Insights use?
It evaluates the quantity and quality of user reviews, overall ratings, and willingness to recommend.
Is IFS Cloud suitable for mid-sized businesses?
Designed to be scalable, it’s primarily used by mid-to-large enterprises, with modular deployment options.
What is the 'Moment of Service™' in practice?
The precise moment when a company delivers optimal service, such as AI-driven predictive maintenance.