Redefining Next-Generation Stores — Hanshow Unveils Smart Robot Solution "NexMate"
Hanshow has announced "NexMate," a smart robot solution that supports next-generation store operations. This solution integrates robot technology at the core of store operations, linking with its unique "Digital Twin Intelligent Platform" to highly integrate the cycle of "perception, decision-making, and execution."
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- 📰 Published: May 11, 2026 at 21:27
- 🔍 Collected: May 11, 2026 at 12:32
- 🤖 AI Analyzed: May 12, 2026 at 02:12 (13h 39m after Collected)
Hanshow has announced "NexMate," a smart robot solution that supports next-generation store operations.
This solution integrates robot technology at the core of store operations, linking with its unique "Digital Twin Intelligent Platform" to highly integrate the cycle of "perception, decision-making, and execution." This will solve complex challenges faced by retailers, such as "increased burden of online order fulfillment," "inadequate shelf management," "labor shortages," "data fragmentation," and "stagnant growth," opening up a new DX stage that provides end-to-end support from foundational technology to practical operation.
■ Background of Development: Refreshing the "Store OS" Required in the AI Era
At the press conference, Tong Liang, Head of AIoT Product Line at Hanshow, stated:
"In the AI era, the competitive environment faced by stores is dramatically changing. Store efficiency cannot be achieved by increasing staff or piecing together systems. A 'common capability layer' that correctly understands physical space and integrates data and execution is necessary. 'You cannot find new continents with old maps.' As AI reshapes the retail industry, stores require new infrastructure equipped with real-time perception, autonomous decision-making, and complete execution capabilities. Robots are one of the most important devices supporting this infrastructure."
■ Composition of "NexMate" Solution and its Four Core Capabilities
"NexMate" is a next-generation infrastructure that consolidates Hanshow's over 10 years of expertise in retail digitalization. As an AI-driven "Physical AI Solution," it possesses the following four core capabilities:
Task Scheduling: Optimizes the priority of store operations.
Robot Fleet Management: Efficiently centralizes control of multiple robots.
Remote Maintenance: Ensures stable operation through remote monitoring.
Advanced Data Analysis: Utilizes on-site data for business decision-making.
■ Two Robot Products Meeting On-Site Needs
"SPatrol": A high-precision mobile sensor for store patrols.
・Equipped with Edge AI: Completes analysis within the device without cloud intervention, achieving both immediacy and data security.
・Overwhelming Patrol Efficiency: Full scan of 500 shelves in 2 hours, early detection of anomalies.
・Advanced Integration with Electronic Shelf Labels (ESL): Identification accuracy of out-of-stock items and display errors over 94%. Future expansion possible for space management and new product monitoring.
"SPure": A smart cleaning robot specialized for retail environments.
・High-precision Navigation: Dynamically recalculates routes even in crowded conditions with multi-sensors.
・Automatic Maintenance: Automatic cleaning base + mobile water tank significantly reduces maintenance work. Contributes to resolving cleaning staff shortages and standardizing operations.
■ Three Realized Values (Value Propositions)
1. Dramatic Improvement in Operational Efficiency
Automates manual tasks such as stocking, inventory, and cleaning, simultaneously curbing labor costs and reducing out-of-stock losses.
2. Complete Data Loop (Data Intelligence)
Robots act as "mobile sensors" to collect real-time data, supporting data-driven management independent of empirical rules.
3. Unlocking Growth Potential
Based on a digital twin, it fosters new value creation such as in-store marketing, retail media networks (RMN), and supply chain optimization.
■ Future Outlook
The announcement of "NexMate" marks a significant step for Hanshow's evolution from a hardware supplier to a "strategic partner for the retail industry."
Tong Liang concluded by saying:
"Future store competition will be a battle of technological prowess, not labor. The value of technology lies not in the product itself, but in solving problems. We will continue to co-create a new future for smart retail with our ecosystem partners."
This solution integrates robot technology at the core of store operations, linking with its unique "Digital Twin Intelligent Platform" to highly integrate the cycle of "perception, decision-making, and execution." This will solve complex challenges faced by retailers, such as "increased burden of online order fulfillment," "inadequate shelf management," "labor shortages," "data fragmentation," and "stagnant growth," opening up a new DX stage that provides end-to-end support from foundational technology to practical operation.
■ Background of Development: Refreshing the "Store OS" Required in the AI Era
At the press conference, Tong Liang, Head of AIoT Product Line at Hanshow, stated:
"In the AI era, the competitive environment faced by stores is dramatically changing. Store efficiency cannot be achieved by increasing staff or piecing together systems. A 'common capability layer' that correctly understands physical space and integrates data and execution is necessary. 'You cannot find new continents with old maps.' As AI reshapes the retail industry, stores require new infrastructure equipped with real-time perception, autonomous decision-making, and complete execution capabilities. Robots are one of the most important devices supporting this infrastructure."
■ Composition of "NexMate" Solution and its Four Core Capabilities
"NexMate" is a next-generation infrastructure that consolidates Hanshow's over 10 years of expertise in retail digitalization. As an AI-driven "Physical AI Solution," it possesses the following four core capabilities:
Task Scheduling: Optimizes the priority of store operations.
Robot Fleet Management: Efficiently centralizes control of multiple robots.
Remote Maintenance: Ensures stable operation through remote monitoring.
Advanced Data Analysis: Utilizes on-site data for business decision-making.
■ Two Robot Products Meeting On-Site Needs
"SPatrol": A high-precision mobile sensor for store patrols.
・Equipped with Edge AI: Completes analysis within the device without cloud intervention, achieving both immediacy and data security.
・Overwhelming Patrol Efficiency: Full scan of 500 shelves in 2 hours, early detection of anomalies.
・Advanced Integration with Electronic Shelf Labels (ESL): Identification accuracy of out-of-stock items and display errors over 94%. Future expansion possible for space management and new product monitoring.
"SPure": A smart cleaning robot specialized for retail environments.
・High-precision Navigation: Dynamically recalculates routes even in crowded conditions with multi-sensors.
・Automatic Maintenance: Automatic cleaning base + mobile water tank significantly reduces maintenance work. Contributes to resolving cleaning staff shortages and standardizing operations.
■ Three Realized Values (Value Propositions)
1. Dramatic Improvement in Operational Efficiency
Automates manual tasks such as stocking, inventory, and cleaning, simultaneously curbing labor costs and reducing out-of-stock losses.
2. Complete Data Loop (Data Intelligence)
Robots act as "mobile sensors" to collect real-time data, supporting data-driven management independent of empirical rules.
3. Unlocking Growth Potential
Based on a digital twin, it fosters new value creation such as in-store marketing, retail media networks (RMN), and supply chain optimization.
■ Future Outlook
The announcement of "NexMate" marks a significant step for Hanshow's evolution from a hardware supplier to a "strategic partner for the retail industry."
Tong Liang concluded by saying:
"Future store competition will be a battle of technological prowess, not labor. The value of technology lies not in the product itself, but in solving problems. We will continue to co-create a new future for smart retail with our ecosystem partners."