HAMMOCK Inc. (Headquarters: Shinjuku-ku, Tokyo, President and CEO: Daiten Wakayama, Securities Code: 173A, hereinafter referred to as "HAMMOCK") announces that Chuden Engineering Consultants Co., Ltd. Tokyo Branch (Headquarters: Minami-ku, Hiroshima, President and CEO: Shigeru Morikawa, hereinafter referred to as "Chuden Engineering Consultants Co., Ltd. Tokyo Branch") has trial introduced the business card management and sales support tool "Hot Profile".

Background of Introduction and Expected Effects

Chuden Engineering Consultants Co., Ltd., as a member of the Chugoku Electric Power Group, is a comprehensive construction consultant responsible for infrastructure development and technical support for power facilities in the local community. It has diverse specialized departments such as civil engineering, architecture, electrical, mechanical, environmental, and information, and handles everything from surveys, planning, design, and maintenance of social infrastructure and power generation/transmission and distribution facilities. The company operates in a wide range of fields, primarily public infrastructure, including roads, bridges, rivers, ports, disaster prevention facilities, water and sewage systems, and urban development, providing advanced technical services that emphasize safety, efficiency, and sustainability. In addition to the latest ICT technologies such as drone surveying, 3D surveying, and BIM/CIM, the company also focuses on disaster prevention and analysis technologies utilizing AI and data analysis, contributing to the creation of safe and secure social infrastructure in the region through hazard map generation, infrastructure inspection by image analysis, and disaster risk assessment.

Since Chuden Engineering Consultants Co., Ltd. Tokyo Branch handles a wide range of businesses related to social infrastructure and power facilities, it is essential to share and utilize project progress and customer information across the entire company. However, although customer management was carried out to a certain extent, sales progress management was often left to individual staff members, leading to the issue of information being siloed.

Therefore, the company began considering sales support tools with the aim of comprehensively utilizing customer information and improving sales efficiency.

As a result, the company decided to trial introduce "Hot Profile" at the Tokyo branch, evaluating its extensive track record with other companies and its ability to centrally manage everything from business card management to sales status.

Hot Profile is a service that automatically builds a highly accurate customer database simply by reading business cards with a smartphone or scanner. It allows for easy completion of sales reports by just taking a photo of a business card and registering the report content while on the go, reducing the burden on staff and enabling rapid information sharing. Since report content can be selected from pre-set formats, input is quick and without hesitation, leading to increased sales activity efficiency and preventing missed case handovers and information silos. Furthermore, by centrally managing negotiation status and activity history in a "Customer Chart" starting from customer information, it can be utilized as the company's customer information base to support the creation of continuous customer touchpoints and business promotion.

About Chuden Engineering Consultants Co., Ltd.

https://www.cecnet.co.jp/

About Hot Profile

<img src="https://prcdn.freetls.fastly.net/release_image/52725/495/52725-495-3f84

FACT BOX

  • Source: PR TIMES
  • Category: product_launch