GSX Partners with Cross Head to Enhance Cyber Attack Response Services

Global Security Experts (GSX) has partnered with Cross Head to integrate their 'Jyo-Sys SAMURAI' IT support service with GSX's emergency response capabilities. This collaboration provides SMEs with a comprehensive solution covering everything from daily IT operations to cyber incident recovery.
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  • 📰 Published: May 28, 2026 at 10:05
  • 🔍 Collected: June 1, 2026 at 00:59 (86h 53m after Published)
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Global Security Experts Inc. (GSX) has announced a partnership with Cross Head Co., Ltd. to provide investigation and recovery services for cyber attack victims through Cross Head's IT support service, 'Jyo-Sys SAMURAI.'

Many mid-sized and small enterprises face shortages in IT personnel and security expertise. By combining Cross Head's 'Jyo-Sys SAMURAI' with GSX's 'Emergency Response Service,' the two companies will provide a seamless service, from daily IT operations to cyber attack investigation and recovery, handled by skilled professionals.

Furthermore, GSX is providing security certification training, such as the EC-Council 'Certified Cybersecurity Technician (CCT),' to members of the Jyo-Sys SAMURAI team, ensuring they are equipped to support clients effectively.

By packaging these services, the companies aim to address challenges such as the lack of IT/security infrastructure for business growth, the difficulty in securing security vendors during incidents, and anxiety regarding professional communication with security experts.

Cross Head President Tetsuya Tokumasu stated, 'With the increasing sophistication of cyber attacks, this collaboration allows our Jyo-Sys SAMURAI team, who deeply understand our clients' IT environments, to provide higher-level, rapid support.' GSX President Shiro Aoyagi added, 'For SMEs where cyber attacks often have severe impacts, we have now created a system that provides seamless peace of mind from peacetime to emergency situations.'

FAQ

What can Taiwanese companies learn from this partnership when entering the Japanese market?

It demonstrates the effectiveness of bundling security services with existing IT operational support to build trust and integrate security solutions into the client's daily workflow.