'GMO Sign' Selected for Ministry of Internal Affairs and Communications' 'Information Accessibility Good Practices 2025' [GMO GlobalSign Holdings]
GMO GlobalSign Holdings' e-contract service 'Electronic Seal GMO Sign' has been selected for the Ministry of Internal Affairs and Communications' 'Information Accessibility Good Practices 2025'. Its design, which enables anyone to complete e-contracts independently, has been highly praised.
📋 Article Processing Timeline
- 📰 Published: April 4, 2026 at 00:00
GMO GlobalSign Holdings, Inc. (Representative Director and President: Mitsuru Aoyama; hereinafter, GMO GlobalSign HD) announced today that its e-contract service "Electronic Seal GMO Sign" (hereinafter, "GMO Sign"), which it developed and provides, has been selected for the Ministry of Internal Affairs and Communications' "Information Accessibility Good Practices 2025." The service was highly praised for its design that allows individuals to complete e-contracts independently, regardless of disability or usage environment, by accommodating diverse users with features such as keyboard operation, screen reader support, and color/font size adjustments.
With the enforcement of the revised Act on the Elimination of Discrimination against Persons with Disabilities in April 2024, private businesses are also obligated to provide reasonable accommodations. As administrative procedures and contract signing become increasingly online, designs that can be used regardless of disability or usage environment have become a social imperative for digital services. Contractual actions are crucial processes that form the premise of all social activities, including employment, housing, education, finance, and administrative services. Therefore, if certain users find it difficult to use, it can lead to restricting opportunities for social participation.
While e-contracts are rapidly becoming widespread as a means of contracting that does not require face-to-face interaction or paper documents, insufficient accessibility in screen operation and document viewing can create new barriers. Therefore, for e-contract services, responding to information accessibility is considered important as a foundation to support social participation, going beyond mere operational efficiency.
## What is "Information Accessibility Good Practices 2025"?
"Information Accessibility Good Practices" is an initiative by the Ministry of Internal Affairs and Communications to select and publicize companies that are actively working to ensure "information accessibility," enabling anyone, regardless of age or disability, to smoothly use digital devices and services, as well as excellent products and services. Amidst the urgent need to close the information usage gap with the advancement of a digital society, the aim is to widely disseminate excellent initiatives that support the independence of diverse users and promote overall accessibility improvement across society.
## GMO Sign's Accessibility Initiatives and Evaluation Points
- Compliance with high accessibility standards to support the "independence" of diverse users
The service is equipped with keyboard operation, screen reader support, and color/font size adjustment functions, creating an environment where users can independently complete all steps from confirming contract details to signing and sealing, regardless of disability or usage environment. The development stance aiming for high adaptation levels to international guidelines "WCAG 2.1" and "WCAG 2.2," in addition to compliance with Japanese Industrial Standards (JIS X 8341-3:2016), was highly evaluated.
- Operation of a "Design System" and organizational structure that prevents quality from becoming dependent on individuals
A cross-departmental specialized team was established to build a sustainable system for improving accessibility, and a "Design System" and "Component Library" are operated to enable accessible screen creation regardless of developers' skills or knowledge. In addition, the establishment of mechanisms to ensure and improve accessibility, such as creating in-house guidelines, internal study sessions, and awareness-raising activities for accessible document creation, was evaluated.
- Collaboration with external specialized organizations and continuous improvement plans through user testing by affected individuals
The company collaborates with "Info Creates Co., Ltd.," a third-party evaluation organization recognized by the Japan Accreditation Board, to conduct visual inspections and continuous improvements by expert inspectors. In addition to establishing such an objective evaluation system, the company also plans to conduct usability tests with persons with disabilities in 2026, and its development process, which emphasizes practicality and transparency, was highly evaluated.
Moving forward, "GMO Sign" will continue to adhere to international standards and repeatedly conduct verifications and improvements with the participation of affected individuals, aiming to realize a service where anyone can complete contracts as a matter of course.
## About "GMO Sign" (URL: https://www.gmosign.com/)
"GMO Sign" is a cloud-based e-contract service that provides one-stop solutions from contract signing to management. Since its launch in 2015, it has been supporting customers in reducing the time and effort involved in contract signing, significantly cutting costs such as stamp duty, printing/mailing fees, and storage fees, and improving operational efficiency since the dawn of Japan's electronic signature market.
In addition to compliance with various laws such as the Electronic Books Preservation Act and the Construction Business Act, and the acquisition of security certifications from domestic and international third-party organizations, its high level of safety is recognized. Furthermore, it offers a robust support system, including an SMS identity verification function, integration with other business services and core systems, support services during introduction, and a telephone support desk accessible to everyone.
Celebrating its 10th anniversary in 2025, "GMO Sign" is used by 80% of listed companies (※1) as a highly functional, cost-effective, and reliable service.
(※1) Calculated from 3,196 "GMO Sign" user companies as of the end of January 2026 and 3,933 listed companies published on the official website of the Japan Exchange Group as of the end of January 2026 (Source: https://www.jpx.co.jp/listing/co/index.html)
## About GMO GlobalSign Holdings K.K.
GMO GlobalSign HD is an IT security company that provides "safety" and "trust" in internet and digital transactions.
It operates "GlobalSign," Japan's highest-ranking certification authority, and provides electronic authentication and electronic signature technologies to government agencies and companies in 11 countries worldwide. Furthermore, by leveraging these technologies, it provides "Electronic Seal GMO Sign," the No. 1 electronic contract service (※2) in Japan, to companies and local governments, supporting a safe social infrastructure.
Moving forward, the company plans to globally expand more secure and user-friendly services by developing and offering authentication technologies that can respond to the era of quantum computers, in addition to advanced technologies such as AI, IoT, and blockchain. The company aims to be a presence that supports the growth of the digital society by balancing "reliable authentication" and "high cost performance."
(※2) Cumulative number of transmitted contracts with electronic signatures and timestamps based on the Electronic Signature Act (excluding contracts with only timestamps; targets major witnessing-type electronic signature services) as surveyed by GMO Research & AI Co., Ltd. (December 2024)
## Contact for Service Inquiries
- GMO GlobalSign Holdings K.K.
- "Electronic Seal GMO Sign" Management Office
- TEL: 03-6415-7444
- Inquiry Form: https://www.gmosign.com/form/
## GMO GlobalSign Holdings K.K.
- Company Name: GMO GlobalSign Holdings K.K.
(Tokyo Stock Exchange Prime Market, Stock Code: 3788)
- Location: Cerulean Tower, 26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo
- Representative: Mitsuru Aoyama, Representative Director and President
- Business Activities: ■Electronic Authentication and Seal Business
■Cloud Infrastructure Business
■DX Business
- Capital: 916.9 million yen
## GMO Internet Group, Inc. (URL: https://group.gmo/)
- Company Name: GMO Internet Group, Inc.
(Tokyo Stock Exchange Prime Market, Stock Code: 9449)
- Location: Cerulean Tower, 26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo
- Representative: Masatoshi Kumagai, Representative Director, Group CEO
- Business Activities: Holding company (group management function)
■Group Business Activities
Internet Infrastructure Business / Internet Security Business /
Internet Advertising and Media Business / Internet Finance Business / Crypto Assets Business
- Capital: 5 billion yen
Copyright (C) 2026 GMO GlobalSign Holdings K.K. All Rights Reserved.
With the enforcement of the revised Act on the Elimination of Discrimination against Persons with Disabilities in April 2024, private businesses are also obligated to provide reasonable accommodations. As administrative procedures and contract signing become increasingly online, designs that can be used regardless of disability or usage environment have become a social imperative for digital services. Contractual actions are crucial processes that form the premise of all social activities, including employment, housing, education, finance, and administrative services. Therefore, if certain users find it difficult to use, it can lead to restricting opportunities for social participation.
While e-contracts are rapidly becoming widespread as a means of contracting that does not require face-to-face interaction or paper documents, insufficient accessibility in screen operation and document viewing can create new barriers. Therefore, for e-contract services, responding to information accessibility is considered important as a foundation to support social participation, going beyond mere operational efficiency.
## What is "Information Accessibility Good Practices 2025"?
"Information Accessibility Good Practices" is an initiative by the Ministry of Internal Affairs and Communications to select and publicize companies that are actively working to ensure "information accessibility," enabling anyone, regardless of age or disability, to smoothly use digital devices and services, as well as excellent products and services. Amidst the urgent need to close the information usage gap with the advancement of a digital society, the aim is to widely disseminate excellent initiatives that support the independence of diverse users and promote overall accessibility improvement across society.
## GMO Sign's Accessibility Initiatives and Evaluation Points
- Compliance with high accessibility standards to support the "independence" of diverse users
The service is equipped with keyboard operation, screen reader support, and color/font size adjustment functions, creating an environment where users can independently complete all steps from confirming contract details to signing and sealing, regardless of disability or usage environment. The development stance aiming for high adaptation levels to international guidelines "WCAG 2.1" and "WCAG 2.2," in addition to compliance with Japanese Industrial Standards (JIS X 8341-3:2016), was highly evaluated.
- Operation of a "Design System" and organizational structure that prevents quality from becoming dependent on individuals
A cross-departmental specialized team was established to build a sustainable system for improving accessibility, and a "Design System" and "Component Library" are operated to enable accessible screen creation regardless of developers' skills or knowledge. In addition, the establishment of mechanisms to ensure and improve accessibility, such as creating in-house guidelines, internal study sessions, and awareness-raising activities for accessible document creation, was evaluated.
- Collaboration with external specialized organizations and continuous improvement plans through user testing by affected individuals
The company collaborates with "Info Creates Co., Ltd.," a third-party evaluation organization recognized by the Japan Accreditation Board, to conduct visual inspections and continuous improvements by expert inspectors. In addition to establishing such an objective evaluation system, the company also plans to conduct usability tests with persons with disabilities in 2026, and its development process, which emphasizes practicality and transparency, was highly evaluated.
Moving forward, "GMO Sign" will continue to adhere to international standards and repeatedly conduct verifications and improvements with the participation of affected individuals, aiming to realize a service where anyone can complete contracts as a matter of course.
## About "GMO Sign" (URL: https://www.gmosign.com/)
"GMO Sign" is a cloud-based e-contract service that provides one-stop solutions from contract signing to management. Since its launch in 2015, it has been supporting customers in reducing the time and effort involved in contract signing, significantly cutting costs such as stamp duty, printing/mailing fees, and storage fees, and improving operational efficiency since the dawn of Japan's electronic signature market.
In addition to compliance with various laws such as the Electronic Books Preservation Act and the Construction Business Act, and the acquisition of security certifications from domestic and international third-party organizations, its high level of safety is recognized. Furthermore, it offers a robust support system, including an SMS identity verification function, integration with other business services and core systems, support services during introduction, and a telephone support desk accessible to everyone.
Celebrating its 10th anniversary in 2025, "GMO Sign" is used by 80% of listed companies (※1) as a highly functional, cost-effective, and reliable service.
(※1) Calculated from 3,196 "GMO Sign" user companies as of the end of January 2026 and 3,933 listed companies published on the official website of the Japan Exchange Group as of the end of January 2026 (Source: https://www.jpx.co.jp/listing/co/index.html)
## About GMO GlobalSign Holdings K.K.
GMO GlobalSign HD is an IT security company that provides "safety" and "trust" in internet and digital transactions.
It operates "GlobalSign," Japan's highest-ranking certification authority, and provides electronic authentication and electronic signature technologies to government agencies and companies in 11 countries worldwide. Furthermore, by leveraging these technologies, it provides "Electronic Seal GMO Sign," the No. 1 electronic contract service (※2) in Japan, to companies and local governments, supporting a safe social infrastructure.
Moving forward, the company plans to globally expand more secure and user-friendly services by developing and offering authentication technologies that can respond to the era of quantum computers, in addition to advanced technologies such as AI, IoT, and blockchain. The company aims to be a presence that supports the growth of the digital society by balancing "reliable authentication" and "high cost performance."
(※2) Cumulative number of transmitted contracts with electronic signatures and timestamps based on the Electronic Signature Act (excluding contracts with only timestamps; targets major witnessing-type electronic signature services) as surveyed by GMO Research & AI Co., Ltd. (December 2024)
## Contact for Service Inquiries
- GMO GlobalSign Holdings K.K.
- "Electronic Seal GMO Sign" Management Office
- TEL: 03-6415-7444
- Inquiry Form: https://www.gmosign.com/form/
## GMO GlobalSign Holdings K.K.
- Company Name: GMO GlobalSign Holdings K.K.
(Tokyo Stock Exchange Prime Market, Stock Code: 3788)
- Location: Cerulean Tower, 26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo
- Representative: Mitsuru Aoyama, Representative Director and President
- Business Activities: ■Electronic Authentication and Seal Business
■Cloud Infrastructure Business
■DX Business
- Capital: 916.9 million yen
## GMO Internet Group, Inc. (URL: https://group.gmo/)
- Company Name: GMO Internet Group, Inc.
(Tokyo Stock Exchange Prime Market, Stock Code: 9449)
- Location: Cerulean Tower, 26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo
- Representative: Masatoshi Kumagai, Representative Director, Group CEO
- Business Activities: Holding company (group management function)
■Group Business Activities
Internet Infrastructure Business / Internet Security Business /
Internet Advertising and Media Business / Internet Finance Business / Crypto Assets Business
- Capital: 5 billion yen
Copyright (C) 2026 GMO GlobalSign Holdings K.K. All Rights Reserved.
FAQ
What is 'Information Accessibility Good Practices 2025'?
It's an initiative by the Ministry of Internal Affairs and Communications to recognize and publicize excellent efforts in information accessibility, enabling smooth use of digital devices and services regardless of age or disability.
Why was 'GMO Sign' selected?
It was highly evaluated for its design allowing anyone to complete e-contracts independently, regardless of disability, by accommodating diverse users with features like keyboard operation, screen reader support, and color/font size adjustments.
What impact will this selection have on 'GMO Sign'?
It will enhance the service's credibility and social reputation, and is expected to promote its use by companies and local governments that prioritize accessibility.