Crossma Supports Mercari Shops' "Pre-order Sales" Feature

The order management system "Crossma" now supports Mercari Shops' pre-order sales feature, streamlining order management for e-commerce businesses.
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📋 Article Processing Timeline

  • 📰 Published: March 29, 2026 at 22:14
  • 🤖 AI Analyzed: May 26, 2026 at 21:27 (1391h 13m after Published)

IZUMI Co., Ltd. (Headquarters: Kyobashi, Chuo-ku, Tokyo; Representative: Takuji Fujimoto) has released an update for "Crossma" to support the "pre-order sales" feature launched on Mercari Shops.
This update enables smooth operations for pre-orders placed on Mercari Shops, from order management to shipping preparation, all within Crossma.

It will now be easier to sell pre-order products on Mercari Shops, reducing confirmation work during shipping and the risk of delivery errors.

■ Background: Expanding Sales Channels with Mercari Shops' Pre-order Sales Launch

Mercari Shops has started offering a "pre-order sales" feature, expanding new sales opportunities such as the sale of new and limited-edition products.

In pre-order sales, there is a certain period between purchase and shipping, during which order information such as shipping address, payment method, and payment status may change.

To smoothly handle such pre-order operations, Crossma has added a function to retrieve the latest order information at the time of shipping preparation.

This ensures that shipping operations are always carried out based on the latest information, allowing for secure management of pre-order sales on Mercari Shops.

■ Key Features of the Update

  1. Retrieve Latest Order Information During Shipping Preparation

    It is now possible to retrieve the latest information from Mercari Shops when preparing pre-orders for shipment.

    This ensures that shipping operations can always proceed based on the most current information, even if the shipping address or other details change after purchase.

  2. Process "Confirm Pre-order" with One Click

    You can execute "Confirm Pre-order" with a single click from the administration screen.

    This operation allows you to perform the following processes collectively:

    ・Order confirmation

    ・Retrieval of the latest order information

    ・Payment status verification

    By processing multiple confirmation tasks at once, pre-order management can be advanced efficiently.

  3. Smooth Confirmation of Payment Errors

    "Payment Status" has been added to the filtering conditions for the order list.

    This makes it easy to extract payment errors that may occur when confirming pre-orders, such as expired credit cards.

    This allows for quick identification of orders that require attention.

Reasons Why Crossma is Chosen

FAQ

What new feature has been added to Crossma to support Mercari Shops?

Crossma has been updated to support Mercari Shops' new "pre-order sales" feature, enabling smoother operations for pre-orders from order management to shipping preparation.

What is the main benefit of Crossma's update for Mercari Shops pre-order sales?

The update makes it easier to sell pre-order products on Mercari Shops by reducing confirmation work during shipping and minimizing the risk of delivery errors.

Why did Mercari Shops introduce the "pre-order sales" feature?

Mercari Shops launched the "pre-order sales" feature to expand new sales opportunities, such as for new and limited-edition products.

How does Crossma ensure accurate shipping for pre-orders?

Crossma retrieves the latest order information at the time of shipping preparation, ensuring that all shipping operations are based on the most current details, even if changes occur after purchase.

What actions can be performed with a single click using the "Confirm Pre-order" function in Crossma?

The "Confirm Pre-order" function allows for collective execution of order confirmation, retrieval of the latest order information, and payment status verification with just one click.