Reduce Business Phone Call Burden with AI. Launch of AI Phone Reception Service "Reception AI Reseppa"
GigWorks Advalue Inc. will launch "Reception AI Reseppa," an AI-powered phone reception service, on May 18, 2026, to alleviate the burden of phone correspondence for businesses. The service automatically handles initial call reception, inquiry hearing, transcription, summarization, and email notification via AI. It features easy implementation with no initial cost, a monthly fee starting from 3,980 JPY, and can be set up in as little as three business days.
📋 Article Processing Timeline
- 📰 Published: May 18, 2026 at 19:00
- 🔍 Collected: May 18, 2026 at 10:31
- 🤖 AI Analyzed: May 18, 2026 at 22:20 (11h 48m after Collected)
GigWorks Advalue Inc. (Headquarters: Minato-ku, Tokyo; President: Kazuo Fukuda) will launch an AI-powered phone reception service, "Reception AI Reseppa" (hereinafter "Reseppa"), on Monday, May 18, 2026. Reseppa is an AI phone reception service where an AI handles the initial reception of calls to companies and stores, automatically conducting inquiry hearings, transcribing call content, summarizing it, and even sending email notifications. You can use your existing main or dedicated numbers and simply set up call forwarding to a designated number to get started. No major PBX modifications or complex system construction is required, and you can start using it in as little as 3 business days with an initial cost of 0 yen and a monthly fee starting from 3,980 yen. Through natural voice dialogue, the AI hears the purpose of the call, company name, name, contact information, and person in charge, then organizes the content and notifies the relevant staff. We will support operational efficiency in workplaces struggling with labor shortages and work interruptions due to phone calls. [Development Background] "Calls that don't need to be answered immediately" are draining workplace concentration. In many companies and stores, phone calls are a major factor that interrupts daily operations. "Having to stop work every time the phone rings. Not being able to tell if it's a sales call or an important message until you answer. Missing calls outside business hours or on holidays. Office staff becoming exhausted and dependent on specific individuals for phone support." Work interruptions due to phone calls lead not only to decreased productivity but also to psychological stress and increased overtime. Reseppa offers a new solution to the problem of "work stopping to answer the phone" by providing initial reception by AI. [Reseppa Usage Image Diagram] Reseppa Usage Image Diagram ■ Three simple mechanisms that "Reseppa" achieves: 1. AI answers calls on your behalf. Calls from customers are automatically forwarded to a dedicated 050 number. The AI responds politely. 2. Instantly notify with text. The content heard by the AI is immediately sent to you via email. You can check the content from anywhere. 3. Call back only for necessary calls. Check the received content and call back only for urgent matters or specialized inquiries. Unnecessary sales calls can be blocked on the spot. ■ Three strengths of the service: 1. 24/7 "non-stop" support. The AI responds with consistent quality, without breaks, even late at night and on holidays. This eliminates opportunity loss. 2. Overwhelmingly low implementation hurdles. No complex capital investment or equipment installation is necessary. You can implement it immediately with your current setup. *Subscription to a call forwarding service is required. 3. Maximized cost performance. Establish a 24-hour reception system at a cost overwhelmingly lower than hiring an operator. Achieve DX regardless of company size. [Trusted Technology: Partnership with AI Shift Inc.] The core voice recognition and dialogue engine of Reseppa uses "AI Worker VoiceAgent" from AI Shift Inc. [Service Overview] Service Name: ReceptionAI Reseppa Launch Date: Monday, May 18, 2026 Key Functions: AI initial phone reception, 24/7 support, hearing of purpose/company name/name/contact info/person in charge, call recording/transcription, automatic summarization, email notification, forwarding from existing numbers to a 050 number. [Pricing (excl. tax)] Initial Cost: 0 yen Basic Fee: 3,980 yen/month *Free for up to 1 month Email Notification: Free for up to 50 notifications/month / 80 yen per notification from the 51st. ■ Future Outlook Reseppa will initially target the "real estate (apartment) management industry," where call volumes are often concentrated. Using the know-how accumulated there, we plan to expand our value proposition to various industries such as food & beverage, retail, and professional services. ■ Details & Inquiries For details and case studies of the new service "Reseppa," please check the special site below. Service Detail Page: http://gig-lp.com/ Inquiries: Please feel free to contact us via the form on the site above. ■Company Profile [GigWorks Advalue Inc.] Company Name: GigWorks Advalue Inc. Location: Minato-ku, Tokyo Business: Sales agency/support services, installation/replacement/maintenance support services, mobile base station construction/telecommunication work services, call center operation/staffing services Corporate Site: https://add.gig.co.jp/ With the corporate vision of "Creating Gigs and Providing Added Value (Plus Value) to All Stakeholders," we develop our business focusing on field support, sales promotion, kitting, construction, and contact center operations.