Frogwell Inc. to Host Free Online Seminars on "Next-Generation AI Chatbot Implementation" Utilizing Salesforce Agentforce on May 15 and August 21, 2026, Addressing 2026 Labor Shortage.
Frogwell Inc., a Salesforce consulting partner, announced free online seminars titled "Agentforce Seminar 2026: AI Chatbot Implementation Seminar." The seminars, scheduled for May 15, 2026, and August 21, 2026, from 14:00 to 15:00 JST via Zoom, aim to assist companies in overcoming labor shortages by automating inquiry handling and transitioning to data-driven management using Salesforce's Agentforce AI technology. The content will cover the necessity of AI chatbots, Agentforce's functions and effects, a case study from a medical institution (reducing response time from 15 min to 2 min, 45% self-resolution rate, -30% AHT, +15pt CSAT), and an implementation roadmap. Frogwell Inc. was established in May 2010 and is based in Tokyo.
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- 📰 Published: April 14, 2026 at 20:00
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Frogwell Inc. will host free online seminars on May 15, 2026, and August 21, 2026, from 14:00 to 15:00 JST. The seminars, titled "Agentforce Seminar 2026: AI Chatbot Implementation Seminar," will be conducted via Zoom. The objective is to support businesses in addressing the 2026 labor shortage by automating customer inquiry responses and enabling data-driven management decisions. The seminars will introduce Salesforce's Agentforce AI chatbot technology, which aims to resolve challenges such as delayed responses during nights/holidays, inconsistent answers, and high maintenance costs of traditional chatbots. The curriculum includes four parts: the market background and necessity of AI chatbots in 2026, the functions and benefits of Agentforce for fully automating inquiry handling, a detailed case study from a medical facility demonstrating significant improvements in response time and customer satisfaction, and a comprehensive implementation roadmap covering business diagnosis, data integration, testing, and performance evaluation. Frogwell Inc. is a Salesforce consulting partner established in May 2010, located in Akasaka, Minato-ku, Tokyo. Its business activities include system construction for manufacturers and sales companies, Salesforce solution development and support, data analysis and consulting, and medical data collection and processing. The company is a supporting member of MD-Net and the Japan Cloud Consortium.