Fortience Consulting Co., Ltd. (formerly KUNEI, Inc.), a member of the NTT Data Group (Headquarters: Chiyoda-ku, Tokyo; President and CEO: Shigeki Yamaguchi; hereinafter “Fortience”) will launch its 'FDE (Forward Deployed Engineering)-Type Consulting Service' on June 16, 2026. This service deeply embeds consultants into client operations to rapidly implement AI-driven transformations directly into business processes. To effectively harness rapidly evolving AI and achieve results directly tied to business KPIs, it is essential to reconstruct business operations with AI as a foundational assumption and quickly iterate through implementation cycles. Fortience will strongly support clients in achieving results through AI by leveraging deep business understanding and on-site expertise, deploying elite consultants directly into client organizations through its FDE-type consulting model.

Fortience aims to grow this service into a core business generating ¥10 billion in revenue within five years.

Background

With the advancement of generative AI, its application is expanding toward 'Agentic AI'—autonomous systems that think and act independently toward goals. Enterprises are now urgently required not only to use AI for efficiency and automation but also to reconstruct decision-making and value creation processes to contribute directly to business KPIs such as P&L.

However, in many organizations, AI adoption remains limited to supplementary tools or PoCs, failing to achieve fundamental results due to structural challenges such as a lack of vision for reconstructing entire operations around AI, prolonged timelines from PoC to implementation, and the complexity of unique needs that generic solutions cannot address.

Given this context, there is a growing need for initiatives that re-examine entire operations with AI as a premise and rapidly implement and improve them on-site to achieve measurable outcomes.

Overview

Fortience launches its 'FDE-Type Consulting Service' to rapidly achieve business transformation that leads to results, leveraging deep business understanding and on-site expertise. A small team of elite consultants will embed directly into client organizations to provide end-to-end support—from AI-driven business design to application implementation, improvement, and stabilization.

Building on its strengths in deep operational knowledge, including unique business practices and on-site insights, Fortience will go beyond template-based solutions or tool deployment to rapidly deliver customized business design and implementation tailored to specific client needs.

Additionally, by integrating change management—including mindset transformation and governance establishment—Fortience will enhance clients’ internal transformation capabilities and realize AI adoption that directly contributes to business outcomes.

Key Features

- Results-Oriented AI Adoption Leveraging On-Site Expertise

Elite consultants with both operational understanding and implementation capabilities will deeply embed into client sites. After understanding business challenges, industry practices, and operational nuances, they will redesign processes, roles, and decision-making methods, fully leveraging AI to accelerate the cycle from business design to implementation. Fortience will lead end-to-end application design, implementation, and improvement based on real on-site conditions—not templates—ensuring AI solutions are actually used and deliver tangible results.

- Integrated Change Management Support

Simply introducing templates or tools is insufficient to generate results with AI. Only when organization, talent, and governance are aligned can AI become embedded in operations and deliver sustained outcomes.

Fortience provides comprehensive support covering essential aspects of business transformation, including establishing and operating an AI Center of Excellence (AI-CoE), talent transformation including mindset shifts, and building AI governance frameworks.

- Enhancing Clients’ Internal Transformation Capabilities

Fortience aims to enable clients to autonomously leverage AI. The company believes it is essential for clients to gradually evolve their internal processes for implementing and improving 'Agentic AI.' To achieve this, Fortience actively supports the development of in-house capabilities and directly addresses organizational, operational, and cultural barriers that hinder transformation.

Cost and Duration

Custom quotation

Future Outlook

Fortience positions FDE-type consulting as its core service model, supporting the construction of 'Agentic AI' and aiming for ¥10 billion in revenue within five years. In an era of rapid AI advancement, Fortience will maximize its strengths in on-site engagement, deep business understanding, and industry expertise to continue leading clients’ AI transformations from the front lines.

[Fortience’s Support in the AI Domain]

Fortience supports transformative initiatives to reconstruct business operations and create business value with AI as a foundation, drawing on extensive consulting experience. Leveraging deep operational understanding and the technological expertise and implementation capabilities of the NTT Data Group, Fortience drives integrated reforms across three key areas: 'AI Strategy Development,' 'AI-Driven Business and Operational Transformation,' and 'Foundation Building to Support AI Adoption,' contributing to enhanced corporate competitiveness and sustained enterprise value.

https://www.fortience.com/solutions/ai-transformation/

[About Fortience Consulting Co., Ltd.]

Fortience Consulting Co., Ltd. is a business consulting firm within the NTT Data Group. Serving a wide range of industries—including global manufacturing and distribution, finance, public services, and government and local authorities—the company provides consulting services through professionals with high expertise and deep operational understanding. Starting from a vision of the ideal future, Fortience collaborates closely with clients to co-create strategies and achieve tangible results.

For more information, please visit <https://www.fortience.com>.

*Product names, company names, and organization names mentioned in this text are trademarks or registered trademarks of their respective owners.

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