What is 'GMO Chintai DX Resident App'?

It's a service that digitizes communication between residents and property management companies, allowing users to check notifications, handle issues, and manage contract renewals/cancellations via the app.

What are the benefits for residents with the introduction of this app?

Residents no longer need to confirm information via phone or paper, gaining anytime access to various information through the app. Faster and more accurate responses are expected for issues through image/video sharing and FAQ access.

What is the purpose of FJ Next Group introducing this app?

The purpose is to enhance customer satisfaction and corporate competitiveness by improving operational efficiency through DX and providing more satisfying services to residents.

Utilizing Chat and Electronic Contracts to Improve Operational Efficiency and Resident Satisfaction: 'GMO Chintai DX Resident App' Launched

Published Apr 1, 2026 9:00 PM ・ Updated Jun 2, 2026 12:57 PM ・ 5 min read ・ Source: PR TIMES

FJ Next Group's subsidiary, FJ Community Co., Ltd., has launched GMO ReTech's 'GMO Chintai DX Resident App' to enhance operational efficiency and resident satisfaction through digital communication and electronic contracts.

FJ Community Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; President and Representative Director: Keisuke Hida), a wholly-owned subsidiary of FJ Next Holdings Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; President and Representative Director: Keisuke Hida; Securities Code: 8935), announced the launch of GMO ReTech Co., Ltd.'s (President and Representative Director: Akito Suzuki; hereinafter, GMO ReTech) 'GMO Chintai DX Resident App'. This will allow residents to check information that was previously confirmed via phone or paper directly on the app, enabling property management companies to improve operational efficiency and further enhance resident satisfaction.

【Service Overview】 The app allows for communication regarding move-in checks, troubleshooting during tenancy, contract renewals, and move-out applications. <Key Features> ① Check various notifications on the app Notifications previously posted on building bulletin boards or sent via mail can now be viewed on the app. ② Ability to upload images and videos Images and videos can be uploaded to bulletin board notifications and chats, allowing for more accurate information transmission. ③ FAQ section Frequently asked questions are compiled into an FAQ section, and residents can contact the property management staff directly via chat if they have specific inquiries.

Our group will continue to promote operational efficiency through DX and provide services that further satisfy our residents. 【GMO ReTech Co., Ltd. Overview】 Location: Cerulean Tower, 26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo Representative: Akito Suzuki, President and Representative Director Business Activities: PropTech business, including application platforms for rental owners and residents that create the future with AI, and electronic contract services for real estate rental procedures. URL: https://gmoretech.com/

◆"FJ Next Holdings Co., Ltd." (Prime Market: 8935) Location: 6-5-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo Representative: Keisuke Hida, President and Representative Director Established: July 1980 Capital: 2,774.4 million yen Business Activities: Management of group companies, specified real estate joint ventures, real estate sales and leasing Established: July 1980

◆"FJ Community Co., Ltd." Business Activities: Real estate rental management, comprehensive building management, non-life insurance agency business Established: April 2002

For inquiries regarding this matter, please contact: Department: Corporate Strategy Office TEL 03-6733-7711

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Source: PR TIMES
Category: Partnership

Utilizing Chat and Electronic Contracts to Improve Operational Efficiency and Resident Satisfaction: 'GMO Chintai DX Resident App' Launched

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