'Fancrew' operates a customer experience (CX) management SaaS service that can be utilized for frontline improvements at the operational level, as well as management-level strategic planning such as brand strategy and menu development. By quantifying emotions through a unique method and conducting precise analysis alongside the big data we possess and various external data sources, we can grasp the full picture of CX and provide affordable feedback on prioritizing improvements and competitive comparisons.
FACT BOX
- Source: PR TIMES
- Category: Survey