Famione Inc. (Headquarters: Shibuya, Tokyo; CEO: Yusuke Ishikawa), which operates the healthcare support service 'Famione' with a vision to 'create a society where everyone who wants a child can walk a happy life,' has been selected by Miyazaki City to continue providing the 'Fertility Support Project' in the 2026 fiscal year (Reiwa 8).

Miyazaki City has been implementing this LINE-based consultation service since FY2023. The goal is to promote 'preconception care'—where women and couples face their health while considering future pregnancies—to increase the chances of healthy pregnancy and childbirth, and to make the next generation of children healthier.

The service covers a wide range of consultations beyond just fertility and infertility treatments, including recurrent pregnancy loss, couple communication, sexual issues, menstrual troubles, menopause, and mental health. It is available not only to those directly involved but also to those supporting them. As consultation contents are not shared with Miyazaki City, anyone can feel safe and comfortable using the service regardless of gender or age.

In Miyazaki City, the 'Famione Premium Plan' is available for free, allowing residents unlimited text and phone consultations. This system supports citizens' health by allowing them to consult online anytime and receive advice from specialists.

Voices from Users: - 'I was happy that they didn't just give advice but also empathized with my physical and mental state.' - 'The quick response made my heart feel a bit lighter. I'll do my best with fertility treatment!' - 'Thank you for the empathetic reply. I read it with tears every time. Having Famione to consult with, in addition to my clinic and SNS, is a great emotional support.'

Example of Results in FY2025: In November 2025, an online seminar was held under the theme 'Money and the Heart: What You Should Know If You're Undergoing Fertility Treatment in Miyazaki City.' Reproductive medicine counselors, nurses, and clinical psychologists spoke about financial aspects and couple communication, which are often felt as barriers in fertility treatment.

Overview of 'Famione' Healthcare Support Service: Famione supports health management for companies and resident support for local governments through two pillars: 'Climate Building' via expert seminars and 'Individual Support' via online consultation. Users can consult anonymously with certified professionals such as nurses and psychologists. Since its launch in 2018, it has been introduced by private companies such as Odakyu Electric Railway, TBS, and NTT, as well as various local governments including Setagaya Ward (Tokyo) and Kanagawa Prefecture. Famione holds a top-class record in Japan in areas such as preconception care, employee health issues, and DE&I promotion.

FACT BOX

  • Source: PR TIMES
  • Category: Partnership
  • Organizations: NTT