'I Want to Use This': The Power of AI as Told by Salons Using iProducer
Eye Universe, Inc. surveyed the performance of its AI platform 'iProducer Studio' in beauty salons, reporting significant reductions in staff workload through automated review replies and AI-driven customer support. Over 550 companies have adopted the platform, with plans to expand features like booking support.
📋 Article Processing Timeline
- 📰 Published: May 28, 2026 at 10:00
- 🔍 Collected: June 1, 2026 at 00:59 (86h 58m after Published)
- 🤖 AI Analyzed: June 1, 2026 at 23:43 (22h 44m after Collected)
Eye Universe, Inc. surveyed the usage of its AI platform 'iProducer Studio' in beauty salons and confirmed significant results, including reduced inquiries and one-click review replies. By integrating customer support AI into official store LINE accounts, salons saw a sharp decline in phone and SNS inquiries, allowing staff to focus on customer service and treatments. Furthermore, the review reply AI reduced a three-step process to a single click, saving substantial time. While there were initial concerns about the 'robotic' nature of AI-generated text, prompts were customized based on staff feedback to create more human-like, warm responses. Currently adopted by over 550 companies, the platform plans to release additional features such as re-booking support and staff training AI.
FAQ
Why is AI needed in the beauty industry?
Because staff are often busy with treatments, making administrative tasks like booking and replying to reviews a significant burden.