Automate Contract Execution on ServiceNow! CloudSign Integration App 'CloudSign eSignature Spoke' Released

EXEO Digital Solutions Corporation (Head Office: Minato-ku, Tokyo, President: Koichi Maeda) has released 'CloudSign eSignature Spoke' as the second ServiceNow Store app developed by our company. This application rapidly integrates ServiceNow with 'CloudSign,' which holds the top share in electronic contracts in Japan*, automating contract operations and significantly reducing workload at low cost and in a short period, without requiring additional development.

* Fuji Chimera Research Institute, Inc. 'Software Business New Market 2025 Edition' (Electronic Contract Tool Vendor Share, FY2024 results)

◇'CloudSign eSignature Spoke' Service Page

■Towards Business Process Reform Beyond Electronic Contract Service Introduction

【What is an Electronic Contract Service?】

An electronic contract is a contract concluded by recording electronic data (electronic signatures, timestamps, etc.) on an electronic file using information and communication technologies such as the Internet. This leads to reductions in various costs associated with traditional paper-based contracts, such as labor costs, transportation fees, and stamp duty. Furthermore, tasks such as sealing, mailing, post-contract storage, and filing become unnecessary, leading to increased efficiency.

【For Further Business Process Efficiency】

On the other hand, business efficiency improvements with electronic contract services are limited to the contract operations themselves and cannot streamline the traditional business processes associated with contracts. 'CloudSign eSignature Spoke' goes beyond the scope of contract operations, connecting systems and processes across business functions to shorten the time until contract execution and further reduce the workload.

■Achieving Seamless Contract Flow with CloudSign x ServiceNow Integration

The CloudSign eSignature Spoke app improves the contract business process itself by integrating 'CloudSign,' Japan's No. 1 electronic contract service, with 'ServiceNow,' a cloud service that standardizes and automates business processes across the entire enterprise.

Since this application is developed by our company and provided as a ServiceNow quality-assured store app, it enables integration at a lower cost and in a shorter period compared to traditional scratch development. As there has been no Spoke* connecting ServiceNow and CloudSign until now, CloudSign eSignature Spoke will significantly contribute to improving electronic contract operations in Japan.

* Spoke: A component that links ServiceNow workflows with external systems.

■Main Features of CloudSign eSignature Spoke

◇ Electronic Contract Application Template

Provides an electronic contract application screen and workflow that can be used immediately after setup is complete. It can also be used as a reference when incorporating this app into workflows.

◇ Contract Document Sending/Receiving

By incorporating this app into workflows, sending and receiving contract documents with CloudSign is automated.

◇ Contract Document Management

Signed contracts can be searched and downloaded from the file management information list.

Please visit the ServiceNow Store page for service details and the implementation process.

ServiceNow Store - CloudSign eSignature Spoke

・About ServiceNow

https://www.exeo-digitalsolutions.co.jp/dx-solutions/package-servicenow/

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＜Official Website＞

https://www.exeo-digitalsolutions.co.jp/