ecbo to Begin Operating "shibuya-san" Tourist Information Center in Shibuya Fukuras, Offering Baggage Storage Services and More

ecbo Co., Ltd. announced that it will begin operating "shibuya-san," a tourist information center in Shibuya Fukuras, entrusted by Tokyu Fudosan Co., Ltd., starting April 1, 2026. The company will provide baggage storage services and more, aiming to solve baggage issues and improve the mobility of visitors in Shibuya, a facility visited by approximately 20,000 people monthly.
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  • 📰 Published: April 1, 2026 at 19:00
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ecbo Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director and President: Shinichi Kudo; hereinafter "ecbo"), which operates the baggage storage service "ecbo cloak," announced that it will begin operating "shibuya-san," a tourist information center in Shibuya Fukuras developed by Tokyu Fudosan Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director and President: Tatsuaki Tanaka; hereinafter "Tokyu Fudosan"), starting April 1, 2026, under a commission from Tokyu Fudosan.

Overview of "shibuya-san" and Background of ecbo's Operation Commencement

"shibuya-san" is a tourist support facility (tourist information center) established in 2019 on the 1st floor of "Shibuya Fukuras" as a "tourism support facility that strengthens direct access to the world."

Approximately 20,000 people visit monthly, and its excellent location directly in front of the limousine bus stop connecting to Narita and Haneda Airports, and just a 1-minute walk from Shibuya Station, makes it a hub for Shibuya tourism.

In addition to its function as a tourist information center, it is also utilized as an art center for art exhibitions and event spaces, attracting many people day and night.

ecbo launched its baggage storage service "ecbo cloak" from Shibuya in 2017. By taking on the operation of a tourist information center located in Shibuya, ecbo returns to its origins and aims to further refine its service development and operation through interactions with various people visiting "shibuya-san" in the future.

At "shibuya-san," in addition to conventional walk-in baggage storage, advance reservations are also accepted via ecbo cloak.

By April 2026, same-day baggage delivery services to Haneda Airport and accommodation facilities are also scheduled to begin.

While contributing to improving the mobility of people in Shibuya, ecbo will also disseminate various information to visitors of "shibuya-san" and plan and operate events to attract not only tourists but also many other visitors. Please feel free to stop by.

About Baggage Storage Service

Same-day use: Available

Advance reservation: After making a reservation and payment via the "ecbo cloak" app or website, please bring your baggage to the location.

ecbo cloak URL: https://cloak.ecbo.io/ja/space/E3Iiyaw3

Storage hours: 10:00 AM to 7:30 PM

Comment from Shinichi Kudo, Representative Director and President of ecbo Co., Ltd.

We are deeply honored to be entrusted by Tokyu Fudosan to operate "shibuya-san." Our baggage storage service "ecbo cloak" was born from my own experience of encountering tourists struggling to find coin lockers in Shibuya. I feel a profound connection and excitement to take on the challenge of operating a tourist information center for the first time in Shibuya, which is our origin.

In the future, in addition to existing baggage storage, we will solve customers' baggage issues through services such as same-day baggage delivery. We aim to provide new value through "shibuya-san" to help people, now unburdened, explore the city more deeply and contribute to improving the overall mobility of Shibuya.

"shibuya-san" Facility Overview

Facility Name: shibuya-san tourist information & art center

Project Owner: Tokyu Fudosan Co., Ltd.

Operating Company: ecbo Co., Ltd.

Location: 1-2-3 Dogenzaka, Shibuya-ku, Tokyo

Services: Tourist information, baggage storage, airport limousine bus ticket sales/waiting area, currency exchange, Shibuya experience programs, drink service, art center, event implementation

Operating Hours: 10:00 AM to 11:00 PM *Excluding some services

Website: https://shibuya-san.co.jp/

ecbo Co., Ltd. Company Overview

ecbo Co., Ltd.

ecbo Co., Ltd.

Company Name: ecbo Co., Ltd.
Representative: Shinichi Kudo, Representative Director and President
Head Office: Shibuya Gloria Building 2F, 1-7-1 Dogenzaka, Shibuya-ku, Tokyo
Established: June 2, 2015
URL: https://ecbo.io
Main Business: Operation of baggage storage service "ecbo cloak" and parcel receiving service "ecbo pickup"

Contact for Inquiries Regarding This Matter

ecbo Co., Ltd. Public Relations Department

TEL: 03-4405-8929 MAIL: pr@ecbo.io

FAQ

What kind of facility is "shibuya-san" that ecbo will start operating?

"shibuya-san" is a tourist information center and art center located on the 1st floor of Shibuya Fukuras. It is a hub for Shibuya tourism, visited by approximately 20,000 people monthly, offering various services including tourist information, baggage storage, and events.

How can I use the baggage storage service?

Same-day use is available, but you can also make advance reservations and payments via the "ecbo cloak" app or website. Same-day delivery service to Haneda Airport and accommodations is scheduled to start in April 2026.

What is ecbo's purpose in operating "shibuya-san"?

The purpose is to contribute to improving the circulation within Shibuya and enhance tourist convenience by solving baggage issues. Additionally, ecbo aims to further refine its ecbo cloak service development and operation, striving to provide new value.