Empowering EC Site Customer Support with Generative AI: 'DS Chatbot' Launches Dedicated Page for EC Operators
DS Brand has launched a dedicated page for e-commerce operators using 'DS Chatbot,' a generative AI-powered chatbot. It offers a low-cost way to automate customer support 24/7/365, helping small to medium-sized online shops reduce abandonment and increase sales for just 5,500 JPY per month.
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- 📰 Published: April 27, 2026 at 22:00
- 🔍 Collected: April 27, 2026 at 13:31
- 🤖 AI Analyzed: April 28, 2026 at 03:01 (13h 29m after Collected)
DS Brand Co., Ltd. (Headquarters: Nagasaki City, Nagasaki Prefecture; Sales Headquarters: Chuo-ku, Tokyo; President: Daisuke Shimoyama; hereinafter 'the Company') has strengthened its utilization proposals for EC sites (online shops) using 'DS Chatbot,' its generative AI-powered chatbot, and has published a dedicated page for EC operators.
Through this initiative, we propose a low-cost method to streamline inquiry response in EC sites and create sales opportunities by resolving customer questions before purchase.
DS Chatbot for EC Sites:
https://dschatbot.ai/ec/
■ Background of Service Provision
In recent years, shopping on the internet has become commonplace, and many small and medium-sized enterprises (SMEs) operate their own EC sites (online shops).
On the other hand, many companies have concerns such as 'many customers leave items in their shopping carts and stop buying midway,' 'there are many inquiries about products and we are overwhelmed with responses,' and 'we cannot respond at night or on holidays, and may be losing customers.'
Against this background, the importance of mechanisms that can provide information immediately when customers have questions is increasing. Especially on EC sites, cases where customers leave without their pre-purchase questions being resolved directly impact sales, making response speed and information accuracy crucial factors.
Therefore, we have started a service for EC sites with 'DS Chatbot,' which can be easily implemented even by those who are not familiar with IT and can support customers 24/7/365.
■ Features of 'DS Chatbot' Utilization in EC Sites
1. Just register URLs or PDFs. No specialized knowledge or tedious preparation required.
By registering your site's URL or documents (PDF) containing product information, the generative AI learns the content and automatically answers questions from visitors. Since it can respond immediately to inquiries that often occur before purchase, such as product specifications and shipping conditions, it encourages purchase consideration through question resolution.
2. Prevent lost sales opportunities with 24/7/365 automated response.
The AI chatbot answers questions from customers instantly and automatically 24 hours a day. Since customers are not kept waiting even at night or on holidays when staff are absent, it supports resolving questions during purchase consideration, leading to the prevention of customer churn and reduction of lost opportunities.
3. Small start possible with low prices starting from 5,500 JPY (tax included) per month.
The initial fee is free, and we have prepared low-cost plans starting from 5,500 JPY (tax included) per month. Even SMEs and small online shops can easily implement it with a low cost burden. After implementation, a customer support center with a 98% response rate provides thorough follow-up and powerful backup for operation and use.
■ What is DS Chatbot?
'DS Chatbot' is an AI chatbot that can be easily used starting from 5,500 JPY per month. No specialized knowledge or tedious scenario creation is required at all. By having it read your company's website URL or documents (PDF), the generative AI learns the information and supports customer service and inquiry response on the EC site.
By having the AI automatically answer questions from visitors and accumulate history, it becomes possible to grasp questions and needs that were previously hidden, helping to improve websites and marketing.
Furthermore, by responding to the customer's need to 'know now' and resolving questions instantly, it contributes to improving customer satisfaction. It is the ideal solution for companies aiming to strengthen the hospitality of their website without spending 'cost' or 'time,' leading to sales increases and operational efficiency.
DS Chatbot Product Site:
https://dschatbot.ai/
■ Page for EC Operators
Details about utilization images and implementation benefits for EC sites can be seen on the following page.
DS Chatbot for EC Sites:
https://dschatbot.ai/ec/
■ DS Chatbot | Free Trial and Document Download
Free trials and document downloads for DS Chatbot are available below.
DS Chatbot Free Trial:
https://dschatbot.ai/trial/
DS Chatbot Document Download:
https://ds-b.jp/dsmagazine/document-download/dschatbot/
■ DS Brand Co., Ltd. | Company Profile
DS Brand Co., Ltd. develops and provides the domestic CMS 'Orikou Blog' series, which allows for easy creation and updating of websites. The series has a track record of more than 40,000 licenses for companies and organizations across Japan.
Additionally, it handles generative AI utilization and kintone integration.
Through this initiative, we propose a low-cost method to streamline inquiry response in EC sites and create sales opportunities by resolving customer questions before purchase.
DS Chatbot for EC Sites:
https://dschatbot.ai/ec/
■ Background of Service Provision
In recent years, shopping on the internet has become commonplace, and many small and medium-sized enterprises (SMEs) operate their own EC sites (online shops).
On the other hand, many companies have concerns such as 'many customers leave items in their shopping carts and stop buying midway,' 'there are many inquiries about products and we are overwhelmed with responses,' and 'we cannot respond at night or on holidays, and may be losing customers.'
Against this background, the importance of mechanisms that can provide information immediately when customers have questions is increasing. Especially on EC sites, cases where customers leave without their pre-purchase questions being resolved directly impact sales, making response speed and information accuracy crucial factors.
Therefore, we have started a service for EC sites with 'DS Chatbot,' which can be easily implemented even by those who are not familiar with IT and can support customers 24/7/365.
■ Features of 'DS Chatbot' Utilization in EC Sites
1. Just register URLs or PDFs. No specialized knowledge or tedious preparation required.
By registering your site's URL or documents (PDF) containing product information, the generative AI learns the content and automatically answers questions from visitors. Since it can respond immediately to inquiries that often occur before purchase, such as product specifications and shipping conditions, it encourages purchase consideration through question resolution.
2. Prevent lost sales opportunities with 24/7/365 automated response.
The AI chatbot answers questions from customers instantly and automatically 24 hours a day. Since customers are not kept waiting even at night or on holidays when staff are absent, it supports resolving questions during purchase consideration, leading to the prevention of customer churn and reduction of lost opportunities.
3. Small start possible with low prices starting from 5,500 JPY (tax included) per month.
The initial fee is free, and we have prepared low-cost plans starting from 5,500 JPY (tax included) per month. Even SMEs and small online shops can easily implement it with a low cost burden. After implementation, a customer support center with a 98% response rate provides thorough follow-up and powerful backup for operation and use.
■ What is DS Chatbot?
'DS Chatbot' is an AI chatbot that can be easily used starting from 5,500 JPY per month. No specialized knowledge or tedious scenario creation is required at all. By having it read your company's website URL or documents (PDF), the generative AI learns the information and supports customer service and inquiry response on the EC site.
By having the AI automatically answer questions from visitors and accumulate history, it becomes possible to grasp questions and needs that were previously hidden, helping to improve websites and marketing.
Furthermore, by responding to the customer's need to 'know now' and resolving questions instantly, it contributes to improving customer satisfaction. It is the ideal solution for companies aiming to strengthen the hospitality of their website without spending 'cost' or 'time,' leading to sales increases and operational efficiency.
DS Chatbot Product Site:
https://dschatbot.ai/
■ Page for EC Operators
Details about utilization images and implementation benefits for EC sites can be seen on the following page.
DS Chatbot for EC Sites:
https://dschatbot.ai/ec/
■ DS Chatbot | Free Trial and Document Download
Free trials and document downloads for DS Chatbot are available below.
DS Chatbot Free Trial:
https://dschatbot.ai/trial/
DS Chatbot Document Download:
https://ds-b.jp/dsmagazine/document-download/dschatbot/
■ DS Brand Co., Ltd. | Company Profile
DS Brand Co., Ltd. develops and provides the domestic CMS 'Orikou Blog' series, which allows for easy creation and updating of websites. The series has a track record of more than 40,000 licenses for companies and organizations across Japan.
Additionally, it handles generative AI utilization and kintone integration.