Saitama Prefectural Government Implements kintone as a Full-Scale Information Sharing Platform for All 13,000 Employees
Cybozu announced that the Saitama Prefectural Government has adopted kintone to advance its prefecture-wide DX initiative, involving all 13,000 staff members. By utilizing over 200 apps, the government has streamlined cross-departmental information sharing and inquiry/response workflows.
📋 Article Processing Timeline
- 📰 Published: May 22, 2026 at 20:00
- 🔍 Collected: May 22, 2026 at 11:31
- 🤖 AI Analyzed: May 22, 2026 at 12:10 (38 min after Collected)
The Saitama Prefectural Government is committed to promoting digital transformation (DX) across its entire organization, based on the 'Saitama Prefectural DX Promotion Plan.' As part of this initiative, they adopted kintone for inter-departmental information sharing, improving operational efficiency for all 13,000 employees.
Background of kintone Implementation
Saitama aims to realize a digital society. They established three steps: shifting from analog to digital environments (Step 1), task transformation (TX) using no-code tools and generative AI (Step 2), and final digital transformation (DX) (Step 3).
While advancing from analog to digital, the government faced a challenge: the lack of a shared system for cross-departmental information. For instance, obtaining confirmations across multiple departments was time-consuming via email. kintone was adopted because it supports multi-departmental approval flows and allows for appropriate access rights for viewing and editing.
Streamlining Inquiry and Response Operations
Currently, all 13,000 employees have kintone licenses, and the number of apps has grown to over 200. These are widely used for inquiry and response operations.
For example, an app for collecting information on new business proposals for the next fiscal year allows planning departments to gather info from various divisions. Previously, information collected from each division had to be checked by both the planning and finance departments, which was labor-intensive via email. Using kintone apps, both departments can now view the same information seamlessly.
Future Outlook
Moving toward the full-scale third step (DX), the government aims to consolidate cross-departmental inquiry and response tasks into kintone to further increase efficiency.
By accumulating information within kintone, the government also intends to facilitate data-driven policy planning, raise awareness of data effectiveness within the organization, and ensure all staff move forward as one team in their DX journey.
About kintone
Used by over 42,000 companies, kintone is a business improvement platform by Cybozu. It enables users to create custom business apps using no-code/low-code tools and AI, even without IT expertise, executing operational improvements quickly and at a low cost. Its main features include database, communication, and process management, supporting a wide range of uses such as customer management, travel requests, and daily reports, thus enabling field-led, continuous improvement.
FAQ
What were the main reasons for Saitama Prefectural Government adopting kintone?
The need for a common system for cross-departmental information collaboration, the ability to handle approval flows across multiple departments, and the capability for proper access control were highly evaluated, leading to its adoption.
How is kintone utilized in the operations of Saitama Prefectural Government?
Licenses have been granted to all 13,000 staff members, and over 200 apps are in operation. It is particularly used to streamline information collection and confirmation tasks between planning and finance departments, such as for business proposal inquiries for the next fiscal year.
What are the steps towards DX that Saitama Prefectural Government aims to achieve?
The steps are: transitioning from analog to digital environments (Step 1), business reform using no-code tools (Step 2), and full-scale digital transformation (Step 3).
What are the future prospects?
We aim to centralize and streamline inquiry response tasks using kintone, strengthen policy formulation based on accumulated data, and promote DX as a single team across all staff members.
What is kintone?
kintone is a no-code/low-code business improvement platform provided by Cybozu, which allows users to create business applications without IT knowledge.