Addressing the 'Invisible Productivity Loss' of 7.3 Trillion Yen Annually

It is estimated that 68% of Japanese workers experience strong stress (Source: Ministry of Health, Labour and Welfare, 'Reiwa 6 Occupational Safety and Health Survey'). A more serious issue than absenteeism is 'presenteeism'—a decline in productivity caused by employees coming to work while unwell. The economic loss from this phenomenon is estimated at approximately 7.3 trillion yen annually (about 700,000 yen per employee) (Source: Journal of Occupational and Environmental Medicine (2025)).

Traditional annual subjective stress checks fail to capture employee fatigue due to biases such as 'not wanting to trouble others' or unconscious exhaustion, making early detection of presenteeism difficult. To solve this, there is an urgent need for solutions that enable daily condition management based on objective biometric data.

Access via Browser: Visualize Autonomic Nervous System Activity in Just 30 Seconds

'NAGI' is a next-generation wellness product that requires no dedicated app installation. Users simply access it via smartphone or PC browser, face the camera for 30 seconds, and the system measures heart rate variability (HRV) using contactless vital sign monitoring technology (rPPG). AI analysis then scores the state of the autonomic nervous system with high accuracy.

By visualizing subtle signs of discomfort or excessive physical and mental tension that individuals may not be aware of, employees can take immediate action. Improving autonomic nervous system balance also enables higher performance at work. For managers and HR departments, a real-time heatmap displays each employee’s autonomic activity by department, enabling early detection of burnout risk and proactive care.

Future Outlook

Starting with this collaboration, the three companies will strongly promote solutions to corporate health management challenges through 'NAGI'.

From daily condition monitoring to improvement initiatives such as online seminars and individual counseling, they will provide end-to-end services to enhance employee well-being and maximize organizational productivity.

Roles and Significance of Each Company

CustIntCo Japan Co., Ltd. (OEM, Distribution, Support)

Holds exclusive commercialization, distribution, and support rights for CC’s products in the Japanese market. Through OEM supply to Konpeki, it provides technical and sales support for NAGI’s implementation, operation, and sales expansion.

CustIntCo Pte Ltd (Technology Development Partner)

As Acryte’s international technology development partner, it provides core AI technologies—including implementation of rPPG technology and algorithm development—ensuring high prediction accuracy from a technical standpoint.

Konpeki Co., Ltd. (Product Owner)

Leveraging deep expertise in health management and wellness, it fundamentally leads the scoring design of NAGI and the behavioral change strategy guiding users from 'measuring → awareness → action'.

Company Overview

Company Name: CustIntCo Japan Co., Ltd. (https://www.cc-jp.ai/)

Address: 3F, 301 Axle Ochanomizu, 3-28-5 Kanda-Ogawamachi, Chiyoda-ku, Tokyo

Representative: President & CEO Yuusei Tanaka

Company Name: CustIntCo Pte Ltd

Address: 13 Kaki Bukit Road 1, #04-06, Singapore 415928, Singapore

Representative: Chief Executive Officer Hayk Hakobyan

Company Name: Konpeki Co., Ltd. (https://konpeki.jp/)

Address: 5-11-1 Minami-Azabu, Minato-ku, Tokyo

Representative: President & CEO Takeo Morisaki

FACT BOX

  • Source: PR TIMES
  • Category: New Product
  • Organizations: CustIntCo Pte Ltd
  • Products / services: NAGI