Tsukui's "Yorisoi Concierge" Work-Life Balance Support Service Selected for "Japan Service Innovation 2025"

Tsukui Corporation (Head Office: Yokohama City, Kanagawa Prefecture; President and Representative Director: Takeshi Takabatake; hereinafter "the Company") is pleased to announce that its work-life balance support service for caregiving, "Yorisoi Concierge," has been selected for "Japan Service Innovation 2025" by the Service Productivity & Innovation for Growth (SPRING).

❚　What is "Japan Service Innovation 2025"?

"Japan Service Innovation" is a program by the Service Productivity & Innovation for Growth (SPRING) of the Japan Productivity Center, which selects and introduces "frontline examples of service innovation" that break conventional wisdom with their innovativeness and create new value, from a diverse range of service cases obtained through activities such as the Japan Service Award and the Japan Customer Satisfaction Index (JCSI) survey.

A total of 91 cases have been selected for "Japan Service Innovation 2025," and our company's work-life balance support service for caregiving, "Yorisoi Concierge," was chosen as one of them.

❚　Points of Evaluation

"Yorisoi Concierge" was selected based on the following points of evaluation:

In response to the rapidly growing importance of the business caregiver issue and the problem of employees leaving their jobs due to caregiving responsibilities, the service quickly packaged (value proposition) a comprehensive concierge service for both corporations and individuals. This service supports employees with caregiving issues to balance work and caregiving, allowing them to focus on their jobs with peace of mind. Leveraging 40 years of experience in the caregiving business, and utilizing AI and LINE, the service aims to prevent caregiving-related job departures and contribute to the support of caregivers.

▶ "Japan Service Innovation 2025" Case Study Introduction Page

Stop Caregiving-Related Job Departures! "Yorisoi Concierge" Saves Companies and Caregivers

▶ "Yorisoi Concierge" Service Website

https://yorisoi.tsukui.net/

❚　Future Outlook

Moving forward, the Company will continue to integrate its over 40 years of expertise in the caregiving business with the latest technology to reduce the burden on business caregivers and prevent caregiving-related job departures. Furthermore, under our mission of "Addressing the challenges of a super-aging society and creating an era where people can live happily for 100 years," we will promote further expansion of our services and contribute to the realization of a society where everyone can live with peace of mind.

❚　About Tsukui Corporation

Tsukui Corporation started its caregiving business in 1983 and currently operates over 560 daycare service facilities nationwide...