"Synergy!" Receives Top "Leader" Award in "CRM Tool Category" and "Email Marketing Tool Category" at "ITreview Grid Award 2026 Spring"
Key facts
- "Synergy!" Receives Top "Leader" Award in "CRM Tool Category" and "Email Marketing Tool Category" at "ITreview Grid Award 2026 Spring"
- Synergy Marketing's marketing SaaS "Synergy!" has consecutively received the highest "Leader" award in both the CRM Tool and Email Marketing Tool categories at the "ITreview Grid Award 2026 Spring". This recognition is based on high customer satisfaction and brand recognition derived from user reviews.
- Source: PR Times
- Date: May 11, 2026
Direct answer
Synergy Marketing's marketing SaaS "Synergy!" has consecutively received the highest "Leader" award in both the CRM Tool and Email Marketing Tool categories at the "ITreview Grid Award 2026 Spring". This recognition is based on high customer satisfaction and brand recognition derived from user reviews.
- Citation
- "Synergy!" Receives Top "Leader" Award in "CRM Tool Category" and "Email Marketing Tool Category" at "ITreview Grid Award 2026 Spring" (May 11, 2026), PR Times
- Source
- PR Times
- Date
- May 11, 2026
Synergy Marketing's marketing SaaS "Synergy!" has consecutively received the highest "Leader" award in both the CRM Tool and Email Marketing Tool categories at the "ITreview Grid Award 2026 Spring". This recognition is based on high customer satisfaction and brand recognition derived from user reviews.
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- 📰 Published: May 11, 2026 at 20:00
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Synergy Marketing Co., Ltd. (Headquarters: Kita-ku, Osaka; President & CEO: Hirofumi Okuhira; hereinafter: "the Company") announced that its marketing SaaS "Synergy!" received the highest "Leader" award in both the "CRM Tool Category" and "Email Marketing Tool Category" at the "ITreview Grid Award 2026 Spring".
This marks the 27th consecutive award for the "CRM Tool" category and the 15th consecutive award for the "Email Marketing Tool" category.
What is the "ITreview Grid Award"?
The "ITreview Grid Award" is presented quarterly to products supported by users, based on approximately 157,000 real user reviews collected on "ITreview," a review platform for business IT products and cloud services.
Products with excellent customer satisfaction and recognition are honored as "Leader" and issued a badge.
Please refer to the dedicated page below for award details.
URL: https://www.itreview.jp/award/2026_spring.html
"Synergy!" Award Categories
CRM Tool: https://www.itreview.jp/categories/crm
Email Marketing Tool: https://www.itreview.jp/categories/email-marketing
ITreview User Reviews for "Synergy!" *Excerpt
Synergy! enables users to implement marketing measures using communication channels such as email distribution, from data registration using web forms and business card OCR. We have received reviews such as the following.
"Synergy!" Review Page
URL: https://www.itreview.jp/products/synergy/reviews
About Marketing SaaS Synergy!
https://www.synergy-marketing.co.jp/cloud/synergy/
Synergy! is a domestic cloud-based CRM-centric "Marketing SaaS" that started service in 2005 and has been adopted by approximately 5,500 companies (*1). It features a database for centralized customer information management, web form functions that can withstand large-scale access, and email distribution functions with diverse condition settings. The infrastructure has been migrated to Amazon Web Services (AWS), ensuring high security and scalability. Furthermore, it is characterized by a human support system that accompanies customers while addressing their challenges, not just providing the system. Synergy!, which celebrated its 20th anniversary in 2025, continues to evolve into a "Marketing SaaS" that supports marketers in solving various challenges, not just CRM functions.
(*1) Cumulative number of companies for Synergy! and Synergy!LEAD as of January 2026 (spanning various industries such as EC shops, government agencies, medical industry, hotel industry, temporary staffing industry, pharmaceutical companies, insurance companies, game companies, publishing companies)
(*2) Marketing SaaS refers to cloud-based services that cover all functions necessary for marketing activities. Synergy! provides a wide range of functions such as cross-channel messaging, data analysis, and external system integration, centered on CRM functions, to support marketers in improving results and operational efficiency.
Related URL
About Synergy! Case Studies
https://www.synergy-marketing.co.jp/showcase/
[Company Overview]
Towards a world where people and companies are attracted to each other.
Our company is a partner that proposes advanced digital marketing experiences for better relationships between consumers and companies. We support the continuous growth of companies through providing cloud systems, consulting, operational support, and human resource development services. We also view digital marketing as "broad problem-solving" and comprehensively approach fundamental issues faced by organizations, from upstream areas such as customer understanding and strategy design to the construction of internal systems and human resource development. Leveraging over 20 years of knowledge leading the CRM market, we propose optimal next steps while staying close to our customers' current situations, promoting the realization of "marketing that leads to results."
Name: Synergy Marketing Co., Ltd.
Representative: Hirofumi Okuhira, Representative Director, President & CEO
Founded: September 2000
Osaka Headquarters: 〒530-0
This marks the 27th consecutive award for the "CRM Tool" category and the 15th consecutive award for the "Email Marketing Tool" category.
What is the "ITreview Grid Award"?
The "ITreview Grid Award" is presented quarterly to products supported by users, based on approximately 157,000 real user reviews collected on "ITreview," a review platform for business IT products and cloud services.
Products with excellent customer satisfaction and recognition are honored as "Leader" and issued a badge.
Please refer to the dedicated page below for award details.
URL: https://www.itreview.jp/award/2026_spring.html
"Synergy!" Award Categories
CRM Tool: https://www.itreview.jp/categories/crm
Email Marketing Tool: https://www.itreview.jp/categories/email-marketing
ITreview User Reviews for "Synergy!" *Excerpt
Synergy! enables users to implement marketing measures using communication channels such as email distribution, from data registration using web forms and business card OCR. We have received reviews such as the following.
"Synergy!" Review Page
URL: https://www.itreview.jp/products/synergy/reviews
About Marketing SaaS Synergy!
https://www.synergy-marketing.co.jp/cloud/synergy/
Synergy! is a domestic cloud-based CRM-centric "Marketing SaaS" that started service in 2005 and has been adopted by approximately 5,500 companies (*1). It features a database for centralized customer information management, web form functions that can withstand large-scale access, and email distribution functions with diverse condition settings. The infrastructure has been migrated to Amazon Web Services (AWS), ensuring high security and scalability. Furthermore, it is characterized by a human support system that accompanies customers while addressing their challenges, not just providing the system. Synergy!, which celebrated its 20th anniversary in 2025, continues to evolve into a "Marketing SaaS" that supports marketers in solving various challenges, not just CRM functions.
(*1) Cumulative number of companies for Synergy! and Synergy!LEAD as of January 2026 (spanning various industries such as EC shops, government agencies, medical industry, hotel industry, temporary staffing industry, pharmaceutical companies, insurance companies, game companies, publishing companies)
(*2) Marketing SaaS refers to cloud-based services that cover all functions necessary for marketing activities. Synergy! provides a wide range of functions such as cross-channel messaging, data analysis, and external system integration, centered on CRM functions, to support marketers in improving results and operational efficiency.
Related URL
About Synergy! Case Studies
https://www.synergy-marketing.co.jp/showcase/
[Company Overview]
Towards a world where people and companies are attracted to each other.
Our company is a partner that proposes advanced digital marketing experiences for better relationships between consumers and companies. We support the continuous growth of companies through providing cloud systems, consulting, operational support, and human resource development services. We also view digital marketing as "broad problem-solving" and comprehensively approach fundamental issues faced by organizations, from upstream areas such as customer understanding and strategy design to the construction of internal systems and human resource development. Leveraging over 20 years of knowledge leading the CRM market, we propose optimal next steps while staying close to our customers' current situations, promoting the realization of "marketing that leads to results."
Name: Synergy Marketing Co., Ltd.
Representative: Hirofumi Okuhira, Representative Director, President & CEO
Founded: September 2000
Osaka Headquarters: 〒530-0
FAQ
What are the key facts in this article?
Synergy Marketing's marketing SaaS "Synergy!" has consecutively received the highest "Leader" award in both the CRM Tool and Email Marketing Tool categories at the "ITreview Grid Award 2026 Spring". This recognition is based on high customer satisfaction and brand recognition derived from user reviews.
What is the direct answer?
Synergy Marketing's marketing SaaS "Synergy!" has consecutively received the highest "Leader" award in both the CRM Tool and Email Marketing Tool categories at the "ITreview Grid Award 2026 Spring". This recognition is based on high customer satisfaction and brand recognition derived from user reviews.
What is the source and date?
PR Times: https://prtimes.jp/main/html/rd/p/000000282.000045892.html | May 11, 2026