Helpfeel to Exhibit at 'Call Center/CRM Demo & Conference 2026 in Osaka'
Helpfeel Inc. announced its participation in the 'Call Center/CRM Demo & Conference 2026 in Osaka' to be held on May 27-28, 2026, where it will showcase its 'AI Knowledge Data Platform,' including the AI search-type FAQ 'Helpfeel.'
📋 Article Processing Timeline
- 📰 Published: May 21, 2026 at 21:00
- 🔍 Collected: May 21, 2026 at 12:31
- 🤖 AI Analyzed: May 21, 2026 at 12:32 (0 min after Collected)
Helpfeel Inc. (Headquarters: Kyoto, Kyoto Prefecture; CEO: Shu Rakusai; hereafter 'Helpfeel'), a company accelerating AI social implementation through knowledge, announced its participation in the 'Call Center/CRM Demo & Conference 2026 in Osaka,' held at MyDome Osaka from May 27 (Wed) to May 28 (Thu), 2026.
About Call Center/CRM Demo & Conference 2026 in Osaka
This exhibition is one of the largest in Japan specializing in the contact center and customer support industry.
Through an 'Exhibition x Seminar' program, attendees can experience the latest technologies, engage in business meetings, and learn about advanced operational cases and practical know-how.
Highlights:
- Approx. 60 seminars: Conducted by rich case study sessions.
- Approx. 70 exhibitors: Displaying diverse AI solutions.
- Approx. 300 products: Packed with tips for improving CX.
At our booth, you can experience the ease of use and implementation effects of the AI search FAQ 'Helpfeel' through actual demonstrations. Furthermore, we will introduce our comprehensive 'AI Knowledge Data Platform,' which covers AI agents, internal knowledge search, and VoC analysis.
We invite you to visit our booth and experience AI that is 'truly usable' in customer interaction fields, including the contact center and customer support industries.
Exhibition Details:
- Name: Call Center/CRM Demo & Conference 2026 in Osaka (19th Edition)
- Dates: May 27 (Wed) - May 28 (Thu), 2026, 10:00 - 17:00
- Participation: Pre-registration required (Free admission)
- Venue: MyDome Osaka
- Organizers: Ric Telecom Co., Ltd. (Monthly Call Center Japan), Informa Markets Japan Co., Ltd.
- Booth: 3H-11 / 2E-15
- Official Website: https://www.callcenter-japan.com/osaka/exhibit/
AI Knowledge Data Platform to Accelerate Corporate AI Utilization
The key to unlocking the true value of AI lies in the quality and structure of the 'knowledge data' it references.
'Helpfeel' is an AI knowledge data platform that organizes and structures information dispersed within companies—such as FAQs, manuals, and various documents—converting them into AI-utilizable 'knowledge assets.'
Centered on this knowledge foundation, the platform provides consistent support ranging from customer interaction via FAQs and AI agents to operator support and VoC analysis. By starting with knowledge, we enhance corporate decision-making and customer experience, leading to improved competitiveness. As of April 2026, it has been implemented in over 900 sites, primarily by enterprise companies in finance, infrastructure, manufacturing, and retail sectors.
About Call Center/CRM Demo & Conference 2026 in Osaka
This exhibition is one of the largest in Japan specializing in the contact center and customer support industry.
Through an 'Exhibition x Seminar' program, attendees can experience the latest technologies, engage in business meetings, and learn about advanced operational cases and practical know-how.
Highlights:
- Approx. 60 seminars: Conducted by rich case study sessions.
- Approx. 70 exhibitors: Displaying diverse AI solutions.
- Approx. 300 products: Packed with tips for improving CX.
At our booth, you can experience the ease of use and implementation effects of the AI search FAQ 'Helpfeel' through actual demonstrations. Furthermore, we will introduce our comprehensive 'AI Knowledge Data Platform,' which covers AI agents, internal knowledge search, and VoC analysis.
We invite you to visit our booth and experience AI that is 'truly usable' in customer interaction fields, including the contact center and customer support industries.
Exhibition Details:
- Name: Call Center/CRM Demo & Conference 2026 in Osaka (19th Edition)
- Dates: May 27 (Wed) - May 28 (Thu), 2026, 10:00 - 17:00
- Participation: Pre-registration required (Free admission)
- Venue: MyDome Osaka
- Organizers: Ric Telecom Co., Ltd. (Monthly Call Center Japan), Informa Markets Japan Co., Ltd.
- Booth: 3H-11 / 2E-15
- Official Website: https://www.callcenter-japan.com/osaka/exhibit/
AI Knowledge Data Platform to Accelerate Corporate AI Utilization
The key to unlocking the true value of AI lies in the quality and structure of the 'knowledge data' it references.
'Helpfeel' is an AI knowledge data platform that organizes and structures information dispersed within companies—such as FAQs, manuals, and various documents—converting them into AI-utilizable 'knowledge assets.'
Centered on this knowledge foundation, the platform provides consistent support ranging from customer interaction via FAQs and AI agents to operator support and VoC analysis. By starting with knowledge, we enhance corporate decision-making and customer experience, leading to improved competitiveness. As of April 2026, it has been implemented in over 900 sites, primarily by enterprise companies in finance, infrastructure, manufacturing, and retail sectors.
FAQ
What can I experience at Helpfeel's booth?
You can experience demonstrations of the AI search FAQ 'Helpfeel' and see solutions covering internal knowledge search and VoC analysis.
Who is the target audience for this exhibition?
It is mainly for contact center managers, customer support professionals, and companies looking to implement AI in customer service.
Is there a fee for this exhibition?
Participation is free, but pre-registration via the official website is required.