In small and medium-sized enterprises (SMEs), difficulties in hiring, individualization of tasks, and concentration of work on managers and executives are factors that hinder growth.

Meanwhile, there are emerging cases where AI agents, including Claude Code, are utilized to transform tasks such as email monitoring, meeting minute generation, proposal creation, and SNS posting into "mechanisms that operate with instructions."

Comix Inc. (Headquarters: Maruyama-cho, Shibuya-ku, Tokyo; Representative Director: Akihiro Suzuki) is offering a free release of its "AI Native Transformation Implementation Case Studies for SMEs," which systematizes Claude Code implementation examples built over approximately one year of in-house operation, comprising "100 skills and 30 agents." Concurrently, the company has started accepting consultations for implementation support for SMEs.

Background and Challenges

In SMEs, "peripheral tasks for managers and executives" such as business negotiations, proposal creation, meeting minutes, email replies, and internal document creation consume an enormous amount of time, making it difficult to allocate time to essential decision-making and customer service. Even when attempting to solve this through hiring, labor costs, training periods, and retention risks act as barriers, leading many companies to postpone business improvement.

A survey by the Tokyo Chamber of Commerce and Industry revealed that "cost burden" was the most common challenge for SMEs in digital shift and DX, at 31.9%, followed by "lack of personnel capable of leading the initiative" at 31.0%. On the other hand, 77.9% of companies that advanced their digital shift reported tangible results, with "operational efficiency" being the most frequent effect at 81.0%.

However, the utilization of generative AI is often limited to one-off text or image generation, with few cases where the business process itself has been migrated to AI. To link email monitoring, minute generation, proposal creation, and SNS posting from the stage of "creating meeting minutes with ChatGPT," a design philosophy and accumulation of operational templates are necessary.

This collection of case studies provides an overall picture of the implementation accumulated by Comix through its in-house operations since 2025, and serves as a practical guide for SMEs in the initial stages of consideration to determine the order of implementation.

Services Offered

1) Free Release of "AI Native Transformation Implementation Case Studies for SMEs"

Comix Inc. systematizes its Claude Code utilization know-how, accumulated through in-house operations, into 20 practical insights and offers them for free.

・Free Public Document: AI Native Transformation Implementation Case Studies for SMEs

Main contents of the document (excerpt):

・Design philosophy and classification of 100 skills and 30 agents

・Configuration of "Morning Task Confirmation" that automatically starts at the beginning of work and "End-of-Day Confirmation" at the end of work

・Operational design of a sales support flow that completes post-negotiation follow-up in a short time

・Monitoring flow to prevent missed replies by regularly checking each Chatwork room

・Integration design with Gmail, Notion, and Google Calendar

・Phased roadmap for implementation over 3 months

2) Consultation for "Claude Code Implementation Support Package"

In addition to the document release, we are starting to accept consultations for implementation support for SMEs that wish to migrate their internal operations to AI. This package is structured to allow even companies without engineers or dedicated IT staff to proceed by testing small units of work.

・Initial Design: Formulation of operational policy, authorization design, security policy

・Infrastructure Building: External tool integration, agent implementation, Chatwork/Gmail/Notion integration

・Implementation Support: In-house development starting from morning task confirmation, sales support, minute automation, etc.

・Operational Stabilization: Design of internal deployment procedures, employee training, and mechanism for improvement cycles

Free AI utilization consultation registration here

By answering our free diagnostic questionnaire, you can register for an online free consultation. The document will be provided during the online consultation.

Features and Strengths

・Implementation based on in-house operation: Based on Comix's own operations, which achieved a 1.5x increase in negotiation cases.

・Design reverse-engineered from management challenges: Not just tool introduction, but assembled with the aim of replacing hiring, resolving individualization, and reducing opportunity loss.

・20 practical insights systematized: Organized into 6 fields: initial setup, external integration, business automation, content dissemination, organizational deployment, and cost management.

・Operation that retains human judgment: Decision-making, contracts, and HR judgments are not left to AI; a clear line is drawn between "entrusting/not entrusting" for each business area.

・Premise of small start: Structured to start with morning task confirmation or minute automation, confirm the effect, and then expand.

Target Users and Use Cases

Target Users

・SME managers: Those who are burdened by peripheral tasks and hesitate to hire.

・Sole proprietors/freelancers: Those who want to break through revenue barriers by methods other than hiring.

・Business planning/DX promotion managers: Those who want to promote company-wide AI utilization on a business process unit basis.

Use Case Examples

・Manager's morning tasks: Integrated confirmation of email, Chatwork, and calendar; delivery of prioritized reports.

・Sales:

FACT BOX

  • Source: PR TIMES
  • Category: キャンペーン
  • Products / services: Claude Code