From 'Just Using' to 'Making Generative AI Work': Claude Code Implementation Support Plan by Comix Inc.

In Japan, small and medium-sized enterprises (SMEs) face serious management challenges such as task individualization, labor shortages, and delays in documentation. For companies without an IT department, DX (Digital Transformation) and generative AI adoption often feel like "something unrelated to our company."

Meanwhile, "AI coding assistants" are rapidly evolving from 2024 to 2025. Among them, Anthropic's Claude Code is attracting attention from companies of all sizes as a tool that can achieve business workflow automation, document creation, and system integration without specialized programming knowledge. Now is a great opportunity for SMEs to be early adopters, especially as large corporations take time for security reviews and internal approvals.

Comix Inc. (Headquarters: Maruyama-cho, Shibuya-ku, Tokyo; Representative Director: Akihiro Suzuki) is launching the "Claude Code Implementation Support Plan" to provide consistent support from setup to the establishment of business automation for SMEs and startups without dedicated IT personnel. Concurrently, they are beginning to accept free consultations.

■ Background and Challenges

According to the Ministry of Internal Affairs and Communications' "2023 White Paper on Information and Communications," the AI utilization rate among Japanese SMEs remains about one-third of that of large corporations. The biggest barrier is "lack of expertise in implementation and operation" (Source: SME Agency's "2023 White Paper on Small and Medium Enterprises").

At the operational level, it is not uncommon for a single staff member to handle email correspondence, document creation, data organization, and internal communications, spending 40-80 hours per month on repetitive tasks. These "tasks that anyone does daily and repeatedly" are the prime targets for AI automation.

However, many business owners and managers are stuck at the stage of "having used ChatGPT" or "having tried Claude (chat version)" and have not reached the level of "making AI work." Claude Code is rapidly gaining popularity as a practical, business-specific tool to bridge this gap.

■ Services Offered

1) Claude Code Implementation and Setup Support (One-on-One)

This is a systematized package of support content that our company has actually provided to multiple client companies.

・Development environment setup (Git / Node.js) on Windows/Mac PCs

・Claude Code installation and Anthropic account authentication

・VS Code (code editor) introduction and recommended extension settings

・Integration settings for business tools such as Google Apps Script (GAS), Slack, and Chatwork

・Explanation of security and safe usage rules

・Demonstration of AI in action on actual business problems on the day of introduction

2) Consultation for "Generative AI Utilization Support Plan"

We also offer an accompanying plan that looks ahead to the adoption and expansion of Claude Code after its introduction.

・Environment construction: Development of a secure usage environment considering security measures and personal information protection

・Guideline formulation: Support for establishing usage rules for on-site staff

・Adoption training: Accompanied training aimed at enabling on-site staff to operate independently

Business Efficiency Improvement Achievements

Company A (HR): Built AI agents (secretary, recruiter). Unprocessed emails drastically reduced from 200 to a few. Achieved recruitment results with automated scout emails.

Company B (IT): Promoted automated Slack replies, internal knowledge base construction, and seminar material creation.

Keywords: Claude, ClaudeCode, Resolving Individualization, Generative AI, AI Utilization, DX, Business Efficiency, Productivity Improvement, Making AI Work