Taishin Securities Reports Another System Anomaly, Announces on Official Website Service Is Restored

Spurred by NVIDIA's better-than-expected earnings report and financial forecast, Taiwan's stock market surged, at one point rising by more than 1,500 points intraday, marking the third-largest intraday point gain in the history of the Taiwan stock exchange, with trading volume expanding accordingly. Meanwhile, Taishin Securities, which had recently merged, once again reported a system anomaly, with some users reporting that after placing an order, the screen would get stuck in a loading loop, displaying "Busy, please try again later." Taishin Securities issued an announcement on its official website earlier, stating that there was an issue with real-time account information not being displayed, and reminded investors to be sure to confirm their trade reports for executed orders or to contact their respective brokers. Taishin Securities subsequently issued the latest "Restoration Announcement," stating that the real-time account information (holdings) for same-day trades on all electronic trading platforms has returned to normal display. However, it still urged investors to re-check and confirm the status of their orders and to contact their brokers if any problems arise. Since its merger with Masterlink Securities on April 6, Taishin Securities has frequently experienced glitches due to system integration issues. Among them, an incident on April 14 involved an anomaly in the order reporting and trade confirmation system. After a company review, the total number of erroneous trade reports was approximately 9,321, with an erroneous trade amount of about NT$2.011 billion. Taishin Securities processed reverse trades for the relevant erroneous transactions as required by regulations, with the actual loss from the erroneous trades amounting to about NT$43 million, which was fully absorbed by Taishin Securities. A little over a month later, Taishin Securities experienced another system anomaly this morning.