Chunghwa Post: Disk Drive Anomaly Affected 3178 ATMs, Now Restored to Normal
Chunghwa Post's ATMs nationwide were temporarily unavailable due to a disk drive anomaly, affecting 3178 machines and interbank transactions. All services have now been fully restored. The anomaly occurred around 2:50 PM and was resolved by 4:07 PM.
📋 Article Processing Timeline
- 📰 Published: May 12, 2026 at 18:27
- 🔍 Collected: May 12, 2026 at 18:32 (4 min after Published)
- 🤖 AI Analyzed: May 12, 2026 at 21:51 (3h 19m after Collected)
Central News Agency
(Central News Agency reporter Huang Chiao-wen, Taipei, 12th) Chunghwa Post announced today that its ATMs nationwide were unavailable this afternoon, and interbank transactions were also affected. Chunghwa Post stated that investigations revealed the cause was a disk drive anomaly, affecting 3178 ATMs across Taiwan, and services have now been restored to normal.
Chunghwa Post ATMs experienced abnormal conditions this afternoon. Some citizens posted on social media that post office ATMs were unusable, and others reported that they could not make transactions when withdrawing money from convenience store ATMs with their post office cards or attempting online banking transfers.
Regarding the abnormal situation of ATMs and interbank transactions that occurred from 2:50 PM this afternoon, Chunghwa Post explained in writing that investigations showed it was caused by a disk drive anomaly. The affected scope included 3178 ATMs nationwide, as well as related transactions such as interbank remittances, interbank withdrawals, and transfers.
Chunghwa Post stated that remittance services resumed normal operation at 3:57 PM, while interbank and ATM services were restored to normal from 4:07 PM. (Edited by Li Hsi-chang) 1150512
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(Central News Agency reporter Huang Chiao-wen, Taipei, 12th) Chunghwa Post announced today that its ATMs nationwide were unavailable this afternoon, and interbank transactions were also affected. Chunghwa Post stated that investigations revealed the cause was a disk drive anomaly, affecting 3178 ATMs across Taiwan, and services have now been restored to normal.
Chunghwa Post ATMs experienced abnormal conditions this afternoon. Some citizens posted on social media that post office ATMs were unusable, and others reported that they could not make transactions when withdrawing money from convenience store ATMs with their post office cards or attempting online banking transfers.
Regarding the abnormal situation of ATMs and interbank transactions that occurred from 2:50 PM this afternoon, Chunghwa Post explained in writing that investigations showed it was caused by a disk drive anomaly. The affected scope included 3178 ATMs nationwide, as well as related transactions such as interbank remittances, interbank withdrawals, and transfers.
Chunghwa Post stated that remittance services resumed normal operation at 3:57 PM, while interbank and ATM services were restored to normal from 4:07 PM. (Edited by Li Hsi-chang) 1150512
Choose to stand with facts, every sponsorship you make is a force to protect press freedom.
Download the Central News Agency "First-hand News" APP to stay updated with the latest news.
The text, images, and videos on this website may not be reproduced, publicly broadcast, publicly transmitted, or utilized without authorization.