Taishin Securities Fails for the 3rd Time Post-Merger; APP System Busy, Advises Customers to Divert
Taishin Securities has experienced its third system failure with the PhoneEZ APP within half a month following its merger with Fubon Securities. The issues, which prevent customers from checking orders and transactions, have angered investors, who are being advised to use alternative systems.
📋 Article Processing Timeline
- 📰 Published: April 20, 2026 at 16:56
- 🔍 Collected: April 20, 2026 at 17:01 (5 min after Published)
- 🤖 AI Analyzed: April 20, 2026 at 17:03 (1 min after Collected)
Taishin Securities' "PhoneEZ" APP experienced system slowness again today due to integration issues after merging with Yuanfu Securities on April 6th, marking the third incident in just half a month for Taishin Securities. Investors were angered by the repeated failures. Taishin Securities, which became Taiwan's fourth-largest securities firm after the merger, has yet to resolve system integration problems during the initial consolidation period, leading to frequent disruptions.
On April 7th, the first business day after the merger, Taishin Securities reported issues with its order system, including timeouts and even incorrect transactions. Taishin Securities Chairman Chen Jun-hong admitted at the merger press conference that the merger was difficult and that there were "small troubles" with system integration.
On April 14th, Taishin Securities experienced system anomalies that resulted in an estimated 9,000 incorrect transactions, a historical record for the Taiwan stock market, with the actual incorrect amounts still being calculated. Today, it marks the third failure since the merger.
On April 7th, the first business day after the merger, Taishin Securities reported issues with its order system, including timeouts and even incorrect transactions. Taishin Securities Chairman Chen Jun-hong admitted at the merger press conference that the merger was difficult and that there were "small troubles" with system integration.
On April 14th, Taishin Securities experienced system anomalies that resulted in an estimated 9,000 incorrect transactions, a historical record for the Taiwan stock market, with the actual incorrect amounts still being calculated. Today, it marks the third failure since the merger.