Suspected anomaly in New Taipei's online reporting system; Police halt service for isolated case repair
An anomaly in New Taipei City's online reporting system caused other users' personal information to be displayed. The police judged it an isolated technical error, suspended the service, and ordered emergency repairs.
📋 Article Processing Timeline
- 📰 Published: April 17, 2026 at 22:56
- 🔍 Collected: April 17, 2026 at 23:01 (5 min after Published)
- 🤖 AI Analyzed: April 18, 2026 at 21:49 (22h 47m after Collected)
Central News
(Central News Agency reporter Huang Hsu-sheng, New Taipei, 17th) Taiwan People's Party New Taipei City Councilor Chen Shih-hsuan received citizen complaints that a suspected anomaly occurred in the online reporting system, displaying other people's reporting data and personal information. The New Taipei City Police Department stated tonight that preliminary investigations indicate an isolated case; online reporting has been suspended for comprehensive inspection to strengthen cybersecurity defenses.
New Taipei City Councilor Chen Shih-hsuan pointed out today that when some citizens used the 'New Taipei City Government Online Reporting System', the page redirected abnormally after submission, shockingly displaying the names, ID numbers, phone numbers, addresses, and reasons for reporting of other informants, raising suspicions of data leakage risks.
Chen stated that online reporting was originally a convenient service, but exposing personal data due to technical issues may affect citizens' trust. He demanded that the police clarify and patch the vulnerability as soon as possible, and recommended suspending the system to comprehensively review its security and stability.
The New Taipei City Government Police Department issued a press release in response, stating that practical tests have not found systemic anomalies. Preliminary judgment suggests a technical error during a specific timeframe, making it an isolated case rather than a comprehensive vulnerability or hacker attack. They apologized for causing inconvenience and concern to the public.
The police pointed out that they immediately contacted the vendor of the 110 system for emergency repairs, suspended the online reporting service, and announced on their official website to use 110 or SMS reporting instead. They also contacted the complaining citizen to explain the situation and asked them to delete relevant screenshots to prevent spreading others' personal data.
The police stated that if this case involves damages from personal data leakage, they will hold the vendor accountable according to the contract for the '110 Centralized Citizen Reporting, e-Command and Control System, and Related Information Equipment Maintenance Project', and will continue to monitor system operations to enhance cybersecurity mechanisms.
(Central News Agency reporter Huang Hsu-sheng, New Taipei, 17th) Taiwan People's Party New Taipei City Councilor Chen Shih-hsuan received citizen complaints that a suspected anomaly occurred in the online reporting system, displaying other people's reporting data and personal information. The New Taipei City Police Department stated tonight that preliminary investigations indicate an isolated case; online reporting has been suspended for comprehensive inspection to strengthen cybersecurity defenses.
New Taipei City Councilor Chen Shih-hsuan pointed out today that when some citizens used the 'New Taipei City Government Online Reporting System', the page redirected abnormally after submission, shockingly displaying the names, ID numbers, phone numbers, addresses, and reasons for reporting of other informants, raising suspicions of data leakage risks.
Chen stated that online reporting was originally a convenient service, but exposing personal data due to technical issues may affect citizens' trust. He demanded that the police clarify and patch the vulnerability as soon as possible, and recommended suspending the system to comprehensively review its security and stability.
The New Taipei City Government Police Department issued a press release in response, stating that practical tests have not found systemic anomalies. Preliminary judgment suggests a technical error during a specific timeframe, making it an isolated case rather than a comprehensive vulnerability or hacker attack. They apologized for causing inconvenience and concern to the public.
The police pointed out that they immediately contacted the vendor of the 110 system for emergency repairs, suspended the online reporting service, and announced on their official website to use 110 or SMS reporting instead. They also contacted the complaining citizen to explain the situation and asked them to delete relevant screenshots to prevent spreading others' personal data.
The police stated that if this case involves damages from personal data leakage, they will hold the vendor accountable according to the contract for the '110 Centralized Citizen Reporting, e-Command and Control System, and Related Information Equipment Maintenance Project', and will continue to monitor system operations to enhance cybersecurity mechanisms.