Cathay Financial Holdings and OpenAI Jointly Create Enterprise-Grade Workstation, First in Taiwan's Financial Industry

Cathay Financial Holdings announced today via press release the initiation of a long-term strategic partnership with OpenAI. Through the deployment of agentic AI, the collaboration aims to strengthen the entire group's core capabilities in AI research, development, and governance, making Cathay Financial Holdings OpenAI's first financial industry strategic partner of this scale in Taiwan. Yao Hsu-chieh, Cathay Financial Holdings' Chief Technology Officer, stated that Cathay Financial Holdings will leverage OpenAI's advanced technology and deep engineering expertise to gradually integrate agentic AI into existing financial operational processes, deepening intelligent and automated applications in various scenarios, and driving business model transformation. In the future, both parties will also plan professional training programs to enhance employees' AI application skills, promoting upgrades in corporate operational efficiency and office models. Oliver Jay, OpenAI's Head of International Business, expressed anticipation for this cooperation, expecting it to provide the team with secure and compliant solutions to optimize office efficiency. Cathay Financial Holdings pointed out that this cooperation includes the establishment of an "enterprise-grade AI workstation," integrating OpenAI's advanced large language model capabilities, Cathay's internal knowledge base, and dedicated intelligent agents, to create a scalable and governable intelligent work platform and employee AI assistant. Cathay Financial Holdings explained that in addition to helping employees improve knowledge processing and daily operational efficiency, including document summarization and rewriting, data consolidation, presentation creation, and inquiries and interpretations related to operational processes, the workstation will also generate code through natural language, accelerating engineering development and business scenario applications. It will also connect with existing enterprise systems under security mechanisms, enhancing process integration and information acquisition efficiency. In terms of co-creating financial application scenarios, Cathay Financial Holdings and OpenAI will invest in in-depth research and development for highly specialized key business scenarios such as corporate finance and insurance, jointly building an intelligent agent engine with multi-agent collaboration capabilities to improve business operational efficiency and ensure that all deployed applications comply with regulatory and compliance requirements. (Edited by Pan Yi-ching) 1150407