Cloud Ace Launches 'Glean™', an Enterprise Work AI Platform

Cloud Ace Inc. (Headquarters: Chiyoda-ku, Tokyo; President and CEO: Ayatoshi Yoshizumi) is pleased to announce that as of March 30, 2026, it has begun offering 'Glean,' an enterprise-grade Work AI platform provided by Glean Technologies, Inc. (Headquarters: California, USA; Founder & CEO: Arvind Jain). Consequently, Cloud Ace will serve as a 'Reseller Partner' and 'Service Partner' for the service, providing robust support for AI utilization and knowledge integration within Japanese companies.

Background of the Launch: 'Information Silos' and the 'Barriers to AI Utilization' Faced by Enterprises With the advancement of digital transformation (DX), it is not uncommon for companies to have implemented over 100 SaaS applications. However, this has led to a serious issue of 'information silos,' where data is scattered across various tools. Significant man-hours are being spent on information retrieval in daily operations, which hinders rapid decision-making.

Furthermore, while many companies are currently adopting generative AI, they are encountering 'barriers to AI utilization,' such as the inability to obtain accurate answers based on company-specific data or limited usage due to security concerns.

What is the Enterprise Work AI Platform 'Glean'? Glean is a Work AI platform developed for enterprises that fundamentally solves the aforementioned challenges of 'information silos' and 'barriers to AI utilization.' It is being adopted by growing companies worldwide and provides an end-to-end solution, from information integration through advanced search to business automation via AI assistants and AI agents.

Features of Glean ⚫︎ Advanced Search (Glean Search) It traverses over 100 major SaaS applications widely used in enterprises, allowing users to instantly identify necessary information through intuitive operations.

⚫︎ AI Assistant (Glean Assistant) Leveraging a rich enterprise knowledge graph composed of internal knowledge graphs and personal graphs, it understands the latest context to provide accurate answers, summarize documents, create content drafts, and even execute specific actions. It always clearly indicates the source of information, thereby suppressing AI-specific hallucinations.

⚫︎ Business Automation Agents (Glean Agents) Through natural language instructions, it autonomously executes and automates complex business processes that span multiple tools.

⚫︎ Overwhelmingly Fast Deployment It can connect to over 100 major SaaS applications used in enterprises without coding, enabling deployment at a production-ready level in just a few days.

⚫︎ Understanding People, Organizations, Roles, and Permissions It uses deep learning to analyze the relationships between information, people, processes, and workflows, accumulating organization-specific context. For example, even if a salesperson and an engineer search for the same keyword, it presents personalized answers tailored to their respective positions and project contexts.

⚫︎ High Security Standards It meets the strict security requirements demanded by Japanese companies. With security and governance at the core of the platform, it respects the access permissions already set in existing tools, allowing for the safe, company-wide deployment of generative AI without the risk of information leakage.

Benefits of Implementing Glean Through Cloud Ace ⚫︎ Smooth Contracting and Operation Supports invoicing in Japanese Yen, enabling smooth contracting and operation at an enterprise scale.

⚫︎ Cost Optimization Competitive pricing structures exclusive to partners allow for the optimization of implementation and operational costs.

⚫︎ One-Stop Implementation Support Leveraging our advanced technical capabilities and extensive track record, we provide one-stop support from the implementation of Glean to its full adoption.

⚫︎ Implementation and Construction Support We perform optimal connector settings and environment construction tailored to each company's business workflow.

⚫︎ Knowledge Utilization Consulting To maximize the effectiveness of AI, we formulate strategies on how to organize scattered information and turn it into an organizational strength.

⚫︎ Advanced AI Implementation Support We can also meet more advanced customization needs, such as integration with AI services on Google Cloud.

Overview of Glean: https://www.glean.com/jp/product/overview

Future Outlook Regarding this announcement, representatives from both companies stated the following:

Zubin Irani, VP of Partnerships, Glean Technologies, Inc. 'Japanese companies are moving rapidly to leverage AI in ways that create real business value, but many still face challenges such as fragmented internal knowledge, complex system environments, and enterprise-level security. Glean is a platform designed to remove these barriers by connecting all knowledge within an enterprise, providing trusted answers based on internal context, and safely enabling business automation. Combined with Cloud Ace's track record of supporting the design, migration, and operation of mission-critical cloud workloads in Japan, I am confident that we can help more Japanese companies turn 'expectations for AI' into 'concrete business impact.''

Ayatoshi Yoshizumi, President and CEO, Cloud Ace Inc. 'In Japan, many companies are struggling with the 'practical application' of generative AI. Glean is a groundbreaking solution that directly connects the vast knowledge dormant within a company to AI, raising the performance of all employees. By combining this with our expertise in AI Agent utilization and data infrastructure construction, we will accelerate the AI transformation (AX) of Japanese companies.'