Toshima City Introduces Generative AI Chat Function to Official LINE Account

Toshima City has added a generative AI-powered chatbot function to its official LINE account to make it easier for residents to access necessary administrative information, with operations beginning today, Monday, June 1. This function uses information posted on the city's official website to answer questions entered on LINE in a chat format. This allows residents to easily check information they want to know from their smartphones, regardless of the city office's opening hours. The Toshima City official LINE account has previously provided functions to improve resident convenience, such as rich menus, access to online applications, disaster prevention menus, and segment distribution to receive information desired by users. With this new addition, users can check information by entering their questions in text. Key features include answering questions based on information from the city's official website, allowing the AI to clearly respond to inquiries about various procedures, systems, facilities, and events. It is easily accessible via LINE and available 24/7. To use it, simply add the Toshima City official LINE account as a friend on your smartphone's LINE app and select 'Ask AI' from the menu at the bottom of the chat screen. Please note that as this service is an automated response function using generative AI, you may not always get the intended answer or the answer may not be accurate depending on the question. Please also check the displayed related pages or the Toshima City official website. Furthermore, the content entered will not be used as learning data for the generative AI.