CHILLNN Inc., through its research arm 'CHILLNN AIO Lab,' conducted a study on 150 queries across five domestic scenes and three AI models to analyze the impact of personalized, niche prompts on AI hotel recommendations. The results indicate that the more specific a traveler's query regarding their purpose or situation, the lower the overlap between AI-recommended hotels and top OTA listings. This reveals new opportunities for unique hotels to attract guests without relying on major OTAs or popular aggregation sites.
The study confirmed that for niche queries, the ratio of 'hotels recommended by AI but not appearing in top OTA rankings' was on average 18 points higher (up to 35 points) than for general queries. It is inferred that AI decomposes received queries into sub-queries and searches across diverse sources, including official websites, local tourism sites, and UGC. Through this process, hotels are selected based on criteria different from the quantitative ranking logic of OTAs.
Moving forward, the lab plans to accumulate and share practical insights on content design to help accommodation facilities convey their unique appeal in the AI era.
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- Source: PR TIMES
- Category: Research Report
- Organizations: CHILLNN